There is a dangerous myth circulating in European hospitality boardrooms right now. It goes like this: “Luxury is about people. Our guests want to talk to us. That is our differentiator.” So, hotels… | Armen Kaladzhyan
There is a dangerous myth circulating in European hospitality boardrooms right now. It goes like this: “Luxury is about people. Our guests want to talk to us. That is our differentiator.”…
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