Claudia Schergna - 10 Minutes News for Hoteliers - Page 3

2 min

Hotel Gotham Newcastle to open in September

🏨 Hotel Gotham Newcastle opens September 2025 in the city's former fire station on Pilgrim Street. The first phase unveils 57 rooms, including 6 suites. Early 2026 sees 30 more rooms, including Gotham Sanctum Suites, in the adjoining police station. The site will feature Siren and Fire dining options, an event space for up to 120 guests, and Club Brass, a members’ club. The development preserves heritage while adding a modern twist.

2 min

Airlines reroute and cancel flights as Middle East conflict escalates

✈️ Airlines are suspending flights to the Middle East due to escalating conflicts following US strikes on Iranian nuclear facilities on June 13. Major hubs like Dubai and Doha are affected, with limited air activity between Iran and the Mediterranean. Iberia, Air France-KLM, Finnair, Air Astana, and Singapore Airlines have canceled or diverted flights. British Airways plans to resume flights, but the UK Foreign Office warns of potential quick deterioration. Flight paths have shifted over the Caspian Sea or through Egypt and Saudi Arabia.

1 min

The Laslett appoints hotel manager

🏨 Luke Dockrill has been appointed as hotel manager of The Laslett by Living Rooms, a boutique hotel in Notting Hill, London. Previously, Dockrill spent 13 years with Firmdale Hotels, serving as deputy general manager at Charlotte Street Hotel. The Laslett, housed in converted Victorian townhouses, offers 50 bedrooms, The Henderson Bar and Dining Room, a terrace, and the Recharge Spa. Dockrill aims to enhance community ties and guest experiences.

2 min

Auberge Resorts names Haro as MD of London flagship

🏨 Etienne Haro appointed as managing director of Cambridge House, Auberge Resorts Collection. Opening in Mayfair, London in spring 2026, the hotel will feature 102 rooms, a restaurant, a spa, and a private club. Developed with Reuben Brothers, this hotel is in a historic Georgian mansion. Haro, with 25 years of global hospitality experience, previously led The Mark Hotel, New York. Auberge Resorts anticipates Haro’s global expertise will enhance guest experiences.

2 min

Dishoom expands into accommodation with Permit Room Lodgings

🏠 Dishoom, a British chain of Indian restaurants, is launching Permit Room Lodgings above its new dining venue on Portobello Road, London in June 2025. The accommodation includes two en-suite bedrooms and a living room, combining Bombay heritage with Notting Hill style. Designed by Macaulay Sinclair, the interiors feature antique Bombay furnishings. The Lodgings require a two-night minimum stay, and offer amenities like a bespoke drinks cabinet, breakfast in bed service, and curated South Asian art.

2 min

RMS unveils AI-powered booking engine

💻 US: In 2025, RMS launched an upgraded booking engine with mobile-first functionality and faster load times. The system features room listings that highlight views or bed types and includes a 24/7 AI front desk assistant. It supports chatbot integration across digital channels for automated inquiries and payments, utilizing RMS Pay for seamless transactions. CEO Adam Seskis aims to increase direct bookings, reduce reliance on third parties, and enhance guest experience to grow revenue and lower costs.

2 min

Grand Hôtel des Bains to undergo €200 million restoration

📍 Italy: In 2025, COIMA SGR acquired €54 million in debt for the Grand Hôtel des Bains in Lido di Venezia and plans to invest €200 million to restore it after 15 years of closure. Opened in 1900, the hotel inspired Thomas Mann’s "Death in Venice." It closed in 2010 when Est Capital abandoned a luxury apartment project. COIMA and Eagle Hills, led by Mohamed Alabbar, will restore it into a modern luxury resort, engaging Venice's authorities.

2 min

Rosewood London appoints hotel manager

📅 Emmanuele Selvaggi has been promoted to hotel manager at Rosewood London, effective 16 June 2025. With over 18 years in luxury hospitality, Selvaggi previously served as director of rooms, significantly enhancing guest satisfaction and achieving the highest upselling revenue in 2024. His career includes roles in Boston, Geneva, Doha, Prague, Florence, and London. Selvaggi's promotion reflects his leadership and operational excellence, as noted by managing director Tessa Gorman.

1 min

Le Beauvallon to reopen ahead of COMO relaunch

🏖 Le Beauvallon will reopen in summer 2025 with 25 sea-facing suites, welcoming individual guests for the first time in nearly a decade. Located in France, overlooking the Bay of Saint-Tropez, the historic hotel is set for a full rebranding under COMO in 2026. The redevelopment includes a four-hectare garden, beach club, and new culinary offerings led by Michelin-starred chef Yannick Alléno. Originally opened in 1914, it has hosted private events in recent years.

2 min

Ascott expands Crest Collection into East Asia and the Middle East

🏨 Ascott, the hospitality arm of CapitaLand Investment, rapidly expands its luxury brand, The Crest Collection, adding over 1,200 units in Japan, China, UAE, and Saudi Arabia. By 2029, SEN/KA TOKYO opens as the first Japanese property. Al Mahra Resort in Ras Al Khaimah launches in 2027, marking the first resort. The brand now boasts 16 properties in 13 cities. To support growth, Ascott introduced The Crest Chronicles, a program celebrating each property's heritage stories.

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