Cynera Rodricks

🏨 In a recent interview, Camilla Woods, Services Director at Hospitality Action, discussed findings from their "Taking the Temperature" survey. The survey highlights the growing role of managers as 'accidental counsellors' in handling team mental health. The discussion focuses on identifying early warning signs and implementing practical steps for workplace improvement. This reflects a significant shift in managerial responsibilities, emphasizing mental health awareness and support within teams.

📚 In a recent episode, Camilla Woods, Services Director at Hospitality Action, discusses findings from the "Taking the Temperature" survey. The focus is the emergence of the 'accidental counsellor' role among managers, who are increasingly responsible for team mental health. The discussion includes recognizing early warning signs of mental health issues and practical steps for managers to address these challenges effectively. The survey highlights a growing trend in the hospitality industry requiring leaders to become more proactive in mental wellness support.

📚 Camilla Woods, Services Director at Hospitality Action, discusses findings from the "Taking the Temperature" survey. The focus is on the rise of the ‘accidental counsellor’ role among managers, who are increasingly tasked with addressing team mental health. The survey highlights the importance of recognizing early warning signs and taking practical steps to transform research insights into actionable strategies in the workplace.

🏨 Gavin Taylor, CEO of Clermont Hotel Group, shares insights on managing iconic London hotels. His finance and operations background influences his leadership style. Discussing the competitive London hotel market, Clermont's strategy includes redefining luxury and high-profile collaborations, such as introducing Gordon Ramsay's Hell’s Kitchen at The Cumberland.