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Duetto Content Team

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AI and the transformative era of revenue management | Duetto

💻 AI is reshaping revenue management and guest experience in the hospitality industry, with personalized pricing and new booking channels emerging. By the second half of 2025, consumer-facing applications for personalized pricing are expected. AI levels the playing field, allowing small properties to adopt advanced revenue management strategies. Key performance indicators (KPIs) such as return on ad spend (RoAS) and labor expense are being redefined with AI, focusing on cost efficiency and marketing return. A dual strategy, balancing short-term competitiveness and long-term innovation, is crucial. Rising tech spend due to labor costs will push the adoption of AI automation, emphasizing user-friendly technology. Success hinges on agility, AI prioritization, and partnering with tech providers.
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5 tips to building a casino revenue management strategy | Duetto

🂱 Nevin Reed, Senior Director of Casino Services, emphasizes the importance of a casino-centric revenue management strategy, including technology for analyzing supply, demand, worth data, and total profit. Key strategies involve segmentation, forecasting, open pricing, leveraging loyalty programs, and dynamic reinvestment to optimize each booking and maximize revenue. Casinos can increase profitability by adjusting offers for various customer segments and dynamically customizing rates based on total customer value, ultimately enhancing the guest experience.
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How Radisson is making revenue a team sport | Duetto

🔔 Gianni Di Fede, Senior Vice President at Radisson Hotel Group since 2017, aimed to enhance revenue operations. Radisson has structured global revenue management that extends from global to local levels. The Revenue Club, with technology partner Duetto, held its first post-pandemic meeting in Gran Canaria in June. Radisson's Corporate Support Office comprises teams for revenue management, distribution, and business intelligence, with specialized units like rate loading, five-year planning, and revenue operations. Madri, St Petersburg, and Dubai serve as Global Centres of Excellence for their respective regions. EMMA, Radisson's technology platform, integrates core functions and utilizes Duetto. Cluster operations help manage revenue in multi-hotel cities by applying unified strategies, while local input involves flexibility and empowerment at the hotel level.
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Data Democracy: How tech can boost hotel profitability | Duetto

📊 Duetto Revenue Strategy Forum (RSF) Greece 2024 convened at One&Only Aesthesis for a half-day event, focusing on how data and technology can empower hotel revenue teams and drive growth. Dr. Aris Ikkos noted a 9.9% year-over-year increase in Greek tourism by August 2024, despite a 7% drop in average spending per visitor. AI was highlighted for its role in predicting guest behavior and optimizing pricing. The Hellenic Chamber of Hotels emphasized the urgency of digital transformation for Greek hotels to stay competitive.
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Transformative role of data in revenue management | Duetto

📊 In the 'Data, Data, Everywhere' webinar, experts from Dragonfly Strategists, Epic Revenue Consultants, and Grand Metropolitan Hotels discussed leveraging data in revenue management. Key points included the shift from historical data to dynamic market intelligence, the necessity of interdepartmental collaboration, and the increasing difficulty of responding to fluctuating demand. Emphasis was on data visualization and the critical role of technology and AI in optimizing pricing strategies and inventory management for the hospitality industry's profitability.
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Manage by exception: automate decisions with an RMS | Duetto

💸 Hotel revenue managers can save hours daily by automating repetitive tasks like data assembly and rate pushes using a revenue management system (RMS) and a "manage by exception" strategy. This approach allows prioritizing high-demand days for targeted pricing, marketing, and distribution strategies, potentially 365 days in advance, thus enhancing profitability and team collaboration.
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