Guest Contributor

3 min

5 training tips to deliver exceptional customer service

The greats of the hospitality industry have learned what so many other businesses have been slow to pick up: that in a rapidly commoditizing marketplace, one of the only reliable, sustainable, spreadable…

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3 min

Chasing the finish line: A hotelier’s guide to continuous improvement

Continuous improvement is a little like running a race where the finish line keeps moving. In the hotel industry, this game of endurance is particularly intense. Success requires the speed…

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2 min

7 reasons why EB-5 financing is right for your next hotel project

The EB-5 Immigrant Investor Program has emerged as a transformative financing option for developers and businesses seeking to fund large-scale projects. By attracting foreign investors who are motivated to obtain…

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6 min

Hoteliers anticipate, wait for China to ride high again in 2025 amid ongoing slowdown

In Chinese culture, the red dragon is a symbol of good luck and happiness. Lately, it’s been more belch than brimstone, but the fire appears to be returning. “China’s economy…

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6 min

All-inclusive hotels are not a new thing, but they are having a sort of time in the spotlight from guests and brands.

All-inclusive resorts have become all pervasive. Major brands have lined up and made significant investments in the segment, with the properties becoming more diversified by region, by price category and…

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2 min

How new hospitality business owners can set themselves up for success in 2025

Starting a new hospitality venture is both an exciting and daunting prospect. Whether it’s choosing the right location, securing a financing package or managing operations, hoteliers face a multitude of…

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4 min

Waldorf Astoria New York is back, staffed and ready to go—and it’s thanks to this man.

Luigi Romaniello knows a thing or two about marathons. The Italian-born hotelier recently completed the 2024 New York City marathon, his first. It’s no small feat and even more remarkable…

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3 min

The pandemic torpedoed CBD business and was a quasi-boon for the suburbs. Fives years later, what’s the impact on hotel performance?

During the pandemic, residential and commercial property prices in the central business districts (CBDs) of large metropolitan areas (MSAs) declined while prices generally increased in suburban areas. Many businesses located…

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3 min

Why choosing the right audio system is paramount for hotels

Walk into a busy hotel lobby and take a moment to listen. You’ll most likely hear hotel staff greeting and checking in guests, maybe nearby bar, restaurant or gift shop…

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4 min

At the Destination AI Summit, artificial intelligence put under the hospitality microscope.

Artificial intelligence is no longer fictional fodder for the latest Hollywood film. It’s center stage for corporate America as industries look to harness its power and might. The travel and…

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5 training tips to deliver exceptional customer service

Chasing the finish line: A hotelier’s guide to continuous improvement

7 reasons why EB-5 financing is right for your next hotel project

Hoteliers anticipate, wait for China to ride high again in 2025 amid ongoing slowdown

All-inclusive hotels are not a new thing, but they are having a sort of time in the spotlight from guests and brands.

How new hospitality business owners can set themselves up for success in 2025

Waldorf Astoria New York is back, staffed and ready to go—and it’s thanks to this man.

The pandemic torpedoed CBD business and was a quasi-boon for the suburbs. Fives years later, what’s the impact on hotel performance?

Why choosing the right audio system is paramount for hotels

At the Destination AI Summit, artificial intelligence put under the hospitality microscope.

The Future of Revenue Management Is Strategic Leadership – LodgIQ

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Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

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At Koddi, we know commerce media networks have something many ad platforms don't: fully deterministic ad serving and clear performance. | Koddi

The Future of Revenue Management Is Strategic Leadership – LodgIQ

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

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