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Josiah Mackenzie

1089 posts
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Lessons from Yosemite: Hospitality, Nature, and Community – Jessie Fischer

🏕 Jessie Fischer, Founder & CEO of GuestOS and Yosemite Tourism board member, discusses hospitality in Yosemite on Oct. 26, 2024. The episode covers topics such as creating connections with guests, the rise of nature-based experiences, community engagement in business, hospitality challenges in remote locations, and technology's role alongside nature. Recommendations for Yosemite first-time visitors include Glacier Point and Lower Yosemite Falls. The episode is supported by Hireology and features a masterclass with CEO Adam Robinson.
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Road Trips & Revelations: Fresh Ideas for Hospitality – Meg Kennedy & Rob Blood, Lark Hotels

🏥 Meg Kennedy and Rob Blood, founders of Lark Hotels, discussed hospitality innovation on their podcast episode from Oct. 25, 2024. They explored extended stay models and family-friendly accommodations during a road trip in Northern California. Insights include rebranding extended stays, creating hotel brands like Bluebird and Blind Tiger, and the benefits of partnerships and resort passes. They mention lodgings such as Dawn Ranch and Calistoga Motor Lodge, and discuss luxury in terms of access.
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Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams – Jyoti Chopra, MGM Resorts

💸 MGM Resorts International's Chief People, Inclusion, and Sustainability Officer, Jyoti Chopra, featured on an episode released on Oct. 24, 2024, discusses the integration of AI and technology in HR and learning at MGM. The resort is advancing careers using technology with insights from Microsoft, IBM, and Workday. The use of AI-driven tools for micro-courses and digital assistants was highlighted, showcasing the transformation and future plans for AI in HR. The focus is on keeping pace with technological advances in the hospitality sector.
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From Graduate Hotels to Hilton: The Opportunities I See To Scale Creative Hospitality – Kevin Osterhaus, Hilton

🏨 Kevin Osterhaus, President of Global Lifestyle Brands at Hilton, discusses his transition from Graduate Hotels to Hilton, the expansion of lifestyle hotels, and Hilton's plan to double its lifestyle portfolio within three years. He highlights the importance of scale, innovation, a founder mentality, and talent attraction in hospitality. Key strategies include leveraging global resources and integrating independent brands with Hilton's commercial strengths.
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Building Leaders: The Solution to Hospitality’s Staffing Woes – Jason Himber, MINA Group

📢 Jason Himber, CEO of MINA Group, discussed leadership solutions for hospitality staffing issues on Oct. 22, 2024, in a podcast episode sponsored by Hireology. He emphasized the need for strong leadership, a culture of honest feedback, and hands-on development programs to create adaptable leaders. Himber also highlighted the importance of measuring leadership development, providing honest employee performance assessments, and the impact of an "excellence team" on leadership.
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The Next Frontier: Innovation at the Edges of Hospitality – Jason Himber, MINA Group

📢 Jason Himber, CEO of MINA Group, discussed hospitality's evolution in an episode on Oct. 20, 2024. The industry is integrating with retail, entertainment, and offices, with a focus shift in hotels towards food and beverage offerings. Key mentions include LVMH, Uber Eats, and DoorDash, emphasizing experience-driven innovation. The episode also highlights the role of food and beverage as central to hospitality, regardless of new technological advancements. This discussion is supported by Hireology and includes resources for actioning ideas presented.
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Lessons From My Unexpected Journey to CEO – Jason Himber, MINA Group

📅 Jason Himber, CEO of MINA Group, details his evolution from fast-food franchises to a fine dining empire. He shares leadership insights, the significance of being overprepared for success, overcoming challenges, and strategies to combat imposter syndrome, all while emphasizing the leveling playing field hospitality provides. Relevant to anyone in the hospitality industry seeking to enhance their business and leadership skills.
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The Adaptive Leader: Thriving in New Cultures – Leanne Harwood, IHG

📌 Leanne Harwood, SVP/Managing Director of Luxury and Lifestyle Brands for IHG in the Americas, describes her career progression from bartending to corporate leadership. Key moments include her first expat role in Vietnam (02:45), transitioning to corporate (07:56), and adapting to new cultures for work (04:38). Emphasizes mentorship for confidence (09:42) and strategies for composure under pressure (13:19). Locations mentioned: Vietnam, Saigon, Australia, Georgia (USA), Europe, New Zealand. Features IHG Europe MD, Karin Sheppard (10:11).
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