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Josiah Mackenzie

1124 posts
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  • 2 min

The Learning Culture That Drives Our Michelin-Level Excellence in Hospitality – Tim Harmon, Palisades Hospitality Group

🏥 Tim Harmon, founder and CEO of Palisades Hospitality Group, discusses building a culture of curiosity and creativity on Nov. 20, 2024. The episode highlights include a "learning board" concept, debriefing team travel experiences, and insights from Harmon's visits to New Zealand, Iceland, and Japan. Harmon emphasizes the impact of local culture on hospitality, the role of architecture in guest experiences, and the importance of trusting the team. The episode is supported by Sojern, which assists 10,000+ hotel companies and offers a research report titled "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships".
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The Four P’s of Hospitality Career Success – Christine Morairty, Palisades Hospitality Group

📢 Christine Morairty, VP of Brand + Marketing at Palisades Hospitality Group, discussed her hospitality career on Nov. 18, 2024. The episode highlighted mentorship, impact of colleagues, experiences at Starwood and W Hotels in New York, event-driven marketing, brand activation, the value of feedback, career opportunities in different destinations, internal culture and employee experience, long-term project benefits, and collaboration in team environments. Sojern supports the episode, a platform assisting over 10,000 hotel companies globally.
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Why Slowing Down Speeds Up Success: Lessons from My Career from Law to Hospitality Leadership – Tim Harmon, Palisades Hospitality Group

🏥 Tim Harmon, Founder and CEO of Palisades Hospitality Group, transitioned from a law career to hospitality leadership. Episode aired on Nov. 18, 2024, discussing his move, cycling passion, and leadership insights. Emphasized the role of stillness and mindfulness in success, how hobbies can overlap with professional skills, and how hospitality expertise benefits personal life. Resources like books by Ryan Holiday, Will Guidara, Danny Meyer, and David Brooks were mentioned. Supported by Sojern, serving over 10,000 hotel companies, the episode includes a research report "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships".
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Unexpected Hospitality: A Church’s Role in Community Care – Danielle Stowaway, Reality SF [San Francisco Sundays]

🛣 Reality SF church, led by Danielle Stowaway, provides weekly warm meals to over 300 families and creates safe spaces for the unhoused in San Francisco. On Nov. 17, 2024, an episode of San Francisco Sundays featured Stowaway's transition from art and fashion to community service, and her church's unconventional approach to hospitality. The program emphasizes collaboration and support for neighbors in need.
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How Personal Development Transformed My Hospitality Leadership – Anthony Torres

🎓 Anthony Torres, a leading food and beverage figure in the hospitality industry, discusses his personal development journey on Nov. 16, 2024. He highlights the importance of self-awareness, coaching, team connection, understanding triggers, and internal work on both personal and professional levels. Tips for developing leadership and forming genuine team relationships are shared. The episode, supported by Hireology, advises listeners to act on these insights for business and client benefit.
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Beyond Rooms: Unlocking F&B’s Power in Hotel Profitability

🍴 Anthony Torres, a top food and beverage leader in the hospitality industry, was featured in an episode on Nov. 13, 2024. He discussed the crucial role of F&B in hotel profitability and guest satisfaction, touching on complexities, economic aspects, cost and labor balance, destination creation, and monitoring KPIs. The episode highlighted F&B's impact and included resources for businesses and hospitality brands.
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Why Hotel F&B is the Ultimate Creative Canvas – Anthony Torres

🏛 Anthony Torres, a top hospitality industry food and beverage leader, featured on Hospitality Daily Podcast. Episode insights: growth opportunities in hospitality; creative roles in hotel food and beverage; event planning; benefits of a built-in guest audience; collaborations for unique initiatives; thematic and seasonal events. Episode supported by Hireology. Resources and masterclass by CEO Adam Robinson shared. Date: Nov. 12, 2024. 🎧
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  • 26 min

Red Carpet Recruiting: How Hotels Can Win the War for Talent – Adam Robinson, Hireology [Sponsor Bonus]

🍴 Adam Robinson, CEO of Hireology, shared insights on hospitality hiring trends in 2024, revealing that about 50% of job inventory disappeared since January, with hotels hiring at replacement rates, not expanding capacity. Research indicates that job seekers prioritize flexibility and well-being over maximum earnings. Effective referral programs can contribute to 40% of hires, reducing costs and improving retention. Streamlined application processes are critical, with a 70% drop off when login creation is required. Communication is key, with 69% of candidates expecting updates every few days. Offer acceptance declined from 67% to 49% in 2023, with candidates looking beyond pay to culture and career paths. Lastly, 81% of hospitality workers would consider returning to previous employers, highlighting the importance of maintaining relationships and leveraging technology for recruitment automation. 🍴
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Lessons from Starwood, Kimpton, and IHG in F&B Leadership – Anthony Torres

🍴 Anthony Torres, a renowned leader in the hospitality industry's food and beverage sector, disclosed key insights on the strategic value of F&B in hospitality, drawing on his experiences with Starwood, W Hotels, Kimpton, and IHG. The episode, aired on Nov. 12, 2024, delved into the impact of F&B in creating ambiance, driving business, the role of company culture, brand innovation at W Hotels, maintaining brand identity, and balancing flexibility with brand standards. It also mentioned resources like Tuesday's Thanks with Brian Proctor and a masterclass with Hireology's CEO, Adam Robinson.
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