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Kate Harden-England

66 posts
Person holding a smartphone showing a travel app on screen, with Agoda logo in the blurred background.
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  • 2 min

Agoda Data Shows Free Cancellation and Pay-at-Hotel Options Among Top Search Filters in Asia for 2026

  • Kate Harden-England
  • 22 July 2026
📅 2026: Agoda's search data for 2026 reveals increased demand for booking flexibility in Asia, with 'free cancellation' and 'pay at hotel' now in the top 10 search filters. Accommodation type remains the most-used filter at 19%. Travellers seek convenience with options like specific bed types and proximity to transport. Andrew Smith from Agoda advises properties to enhance flexibility and clarity. Key strategies include reducing booking friction and localizing value propositions to boost visibility and conversion.
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Side view of a SAS commercial jet flying above fluffy clouds at sunset.
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Scandinavian Airlines Reports Over 3% Revenue Increase Using Amadeus Air Pricing Optimisation Across Its Network

  • Kate Harden-England
  • 22 July 2026
✈️ Scandinavian Airlines (SAS) implemented Amadeus Air Pricing Optimisation across its network, achieving a 3% average revenue increase. The AI-driven solution, applied to SAS's website and NDC-enabled channels, adjusts airfare prices in real-time based on demand. Erik Westman, SAS's chief revenue officer, highlighted its role in enhancing passenger experience and commercial performance. Maher Koubaa of Amadeus emphasized the system's ability to provide continuous pricing, replacing traditional booking classes, and boosting traveler confidence.
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Nezasa logo (red teardrop marker with lowercase text) paired with Repayd logo (navy R and coral letters) side by side on white background, left to right.
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Repayd Partners with Nezasa to Integrate Travel-Specific Payment Solutions into TripBuilder Platform for Global Operators

  • Kate Harden-England
  • 21 July 2026
💳 Repayd and Nezasa announce a partnership to integrate payment capabilities into Nezasa's TripBuilder platform. This allows travel businesses to enhance payment management, offering features like "guaranteed-rate currency conversion," cross-border payment capabilities, and multi-currency pricing. Will Plummer, CEO of Repayd, emphasizes the partnership's role in simplifying payment infrastructure for global tour operators. Manuel Hilty, CEO of Nezasa, highlights the improved operational efficiency and booking experience. The partnership signifies a convergence of travel technology with payment solutions.
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Smartphone on the left with a loading spinner in the center, lines fan out to three white rounded cards on the right, with a quote about two families sharing three people each.
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Mirai's AI Assistant Sarai Now Manages 18.44% of Revenue from Multi-Room Bookings Across Multiple Channels

  • Kate Harden-England
  • 21 July 2026
📅 In July 2026, Mirai announced that its AI assistant, Sarai, now manages bookings for two or more rooms across multiple channels like webchat, WhatsApp, and Instagram without forms. These bookings represent 9.07% of volume but generate 18.44% of revenue. Multi-room inquiries made up 7.03% of Sarai's availability inquiries recently. For larger group bookings, Sarai creates qualified leads for hotels. Pablo Delgado highlights the importance of accommodating complex, detailed customer needs.
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Spotnana Launches Multi-Agent AI Architecture, Enhancing Travel Platform for Agents and Customers with New Features

  • Kate Harden-England
  • 20 July 2026
🌐 Spotnana has announced a multi-agent AI architecture for its travel platform. This system allows partners to develop AI agents and integrate them into existing systems. Each AI agent is mapped to specific Spotnana APIs, improving workflows. The rollout enhances servicing tasks, external bookings, and provides AI-driven insights. Sarah Kuberry Martino from Direct Travel highlights automation benefits, enabling advisors to focus on complex issues. More AI features will launch in the coming months.
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Bold black headline 'AROUND-THE-CLOCK REVENUE' on a yellow gradient background with metallic euro and dollar symbols orbiting nearby.
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  • 2 min

Mews Unveils Recurring Payments, Multicurrency Expansion, and Accounts Receivable to Boost Hotel Revenue and Cashflow

  • Kate Harden-England
  • 17 July 2026
💸 Mews unveiled three new features: Recurring Payments, Multicurrency expansion to the US and Canada, and Accounts Receivable. Recurring Payments, piloted by 100+ properties, generated over 16,000 plans globally, reducing errors and admin. Multicurrency, already in Europe, helps hotels retain currency fees, offsetting 2%-10% of Mews subscription costs. Accounts Receivable streamlines invoice management, available in EUR markets, with more currencies in 2027. It automates financial processes and accelerates cash collection.
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Infographic promoting the THIM app for TDAC submissions, highlighting online submission and QR code access option.
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  • 2 min

Thailand Immigration Bureau Launches Pilot Access to THIM App for Streamlined Traveler Registration, Full Launch in August 2026

  • Kate Harden-England
  • 16 July 2026
📱 Pilot access to the Thailand Immigration Management app (THIM) is available before its full launch in August 2026. The app is optional and complements the existing Thailand Digital Arrival Card (TDAC) process. THIM enables passport information capture via photo, supports up to 10-group registrations in under 3 minutes, and offers English, Russian, Japanese, and Chinese languages, with plans for 15 more. It aims to enhance immigration services for various foreign nationals in Thailand. Available on iOS and Android.
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Omio logo in blue with a pink dot next to the Rail Europe logo separated by a vertical divider.
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Omio Group to Acquire Rail Europe, Aiming to Lead $300 Billion Global Rail Market by 2032

  • Kate Harden-England
  • 16 July 2026
🚄 Omio Group plans to acquire Rail Europe, a major rail distribution platform. The agreement aims to enhance rail distribution leadership as consumer travel priorities shift. The global rail market is projected to surpass $300 billion by 2032, driven by European government investments in rail infrastructure. Omio's Jean-Francois Bessiron highlights the transformative potential, while Rail Europe's Björn Bender emphasizes the strategic fit. The acquisition awaits CSE consultation.
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Row of silver Lyft self-driving cars with rooftop sensors parked in a lot, aligned in a line.
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Marti Technologies Partners with Tensor to Introduce Autonomous Vehicles in 20 Major Turkish Cities

  • Kate Harden-England
  • 15 July 2026
🛵 Marti Technologies, a Turkish mobility app, has partnered with Tensor to deploy autonomous vehicles in 20 major cities, including Istanbul, Ankara, and Izmir. This plan aims to cover roughly 80% of Turkey's national GDP. Tensor's Level 4 autonomous vehicles will integrate with Marti's app, enhancing urban mobility. Marti boasts 7.8 million unique users and the project timeline depends on Turkey's local permits. Tensor achieved regulatory milestones in California in 2019 and 2020, paving the way for this initiative.
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Emerging Travel Group Expands Flight Services with Travelport Integration, Obtains First IATA Accreditation in Germany

  • Kate Harden-England
  • 15 July 2026
🗺 Emerging Travel Group, a global travel tech company, expanded its flight offerings by integrating with Travelport in 2025. This integration simplifies post-booking management for travel professionals on the RateHawk and Roundtrip platforms, providing direct access to airline offers and NDC content. The expansion aims to accelerate booking processes and improve customer service. Emerging Travel Group also plans to obtain IATA accreditation globally, with the first achieved in Germany.
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  • Table of GRI metrics by country: United States vs Mexico with six rows of percentage values (World Cup GRI, GRI change, review volume change, Food & Beverage GRI, Service GRI, Cleanliness GRI).
    Mexico Outperforms US in Hotel Reputation During 2026 FIFA World Cup, Driven by Food and Beverage Improvements
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