Kate Harden-England - 10 Minutes News for Hoteliers - Page 4

3 min

Former ACI Director Warns Airports to Define Clear Tech Investment Requirements to Improve Passenger Experience and Revenue

✈️ Former ACI director general Luis Felipe Oliveira emphasized the need for clear RFPs for airport technology investments at a World Aviation Festival webinar. With global air travel expected to more than double by 2050, airports are adopting AI, biometrics, and robotics. However, investments should align with operational realities, considering airport size and complexity. Oliveira highlighted the importance of a technology roadmap for interoperability and maintaining human services, crucial for enhancing passenger experiences and revenue.

2 min

Emerging Travel Group Launches New Marketing Hub, Doubling Revenue in First Eight Months of 2026

📰 Emerging Travel Group (ETG), including RateHawk and ZenHotels, has launched a new marketing hub in response to industry demand. By August 2026, ETG's marketing revenue doubled compared to the previous year. The hub offers advertising solutions for travel brands such as hotels and airlines, facilitating campaigns through multiple channels. With 16 years of industry experience, ETG aims to enhance advertisers' visibility. Anna Kladova stated the hub's flexibility in campaign scale and format.

2 min

Rory's Travel Club Expands to England, Now Serving Over 360,000 Members Across England and Ireland

🌎 Rory's Travel Club, founded by 34-year-old Rory King, has expanded its subscription service to England. As of now, the club boasts over 360,000 members in both England and Ireland, with more than 285,000 members in Ireland alone. The service, priced at £10 annually, offers exclusive travel deals, especially benefitting solo travelers by avoiding the "singles tax." Initially a one-man project, it is now a 22-person operation aimed at making travel more affordable and accessible.

2 min

Juspay Expands Partnership with MENA's Wego to Enhance Local Payment Solutions for Regional Travel Growth

💳 Juspay expands its partnership with Wego, the largest online travel marketplace in the Middle East and North Africa (MENA), in September 2026. The collaboration aims to expedite the integration of local payment service providers and methods, supporting Wego’s growth in new markets. This partnership enables Wego to offer more localized payment options, enhancing the checkout experience for travelers. Both companies will explore tailored payment solutions to meet Wego's evolving business and customer needs.

2 min

UK Air Traffic Control Faces Second Day of Disruptions Due to Technical Issue, Ruling Out Cyber Attack

✈️ UK air traffic control faced a technical issue starting at 1 PM on Tuesday, 8 September, causing widespread flight delays and cancellations. By 3:30 PM, engineers were on-site. The disruption, unrelated to a cyberattack, continued into a second day, affecting thousands of passengers. Martin Rolfe of NATS confirmed ongoing recovery efforts. This marks the third major outage for NATS in three years, following incidents in August 2023 and July 2022. An investigation is underway.

2 min

Laters.com Raises $1.15 Million in Seed Funding, Rebrands from Fly Fairly, Expands Payment Options

🛫 Laters.com raised $1.5 million in September 2026. Founded in 2024, this online travel agency offers flights from over 650 airlines with unique payment options. The seed round was led by XBO Ventures, with $1.15 million raised. Laters.com allows payments in cryptocurrency and offers 40 buy now, pay later plans. Profitable since 2025, the company plans to expand its core business and introduce new products. The Laters.com Payment Score helps travelers choose pay-later providers.

1 min

Amadeus Partners with Anthropic to Enhance AI Access for Developers and Travel Professionals via Claude Platform

🌐 Amadeus and Anthropic have joined forces to enhance AI tools for developers and travel professionals by integrating Amadeus's connectivity, documentation, and travel content into Anthropic's Claude Code. This initiative facilitates direct access to travel information within development environments and includes a Claude Cowork plugin for professionals. The collaboration promotes open, AI-driven workflows, allowing data access and analysis in plain language while ensuring controlled capabilities and user oversight.

2 min

HBX Group Partners with Vorsee to Integrate Predictive Travel AI into Hotel Technology Ecosystem

📈 HBX Group partners with Vorsee by ZYTLYN Technologies AG to enhance hotel operations with predictive travel intelligence and AI. Vorsee's ActionOS will integrate into HBX's platforms like Partner Portal, Roiback, and Civitfun, leveraging HBX's marketplace data for forecasting, pricing, and revenue management. This strategic move aims to shift hotels from reactive to proactive demand management, expanding HBX's offerings. Key figures include Javier Cabrerizo and Houman Goudarzi, leading the transformative initiative.

2 min

Omio Joins Online Travel UK, Enhancing Representation of Multimodal Travel in Online Travel Sector

🛫 Omio has joined Online Travel UK (OTUK) in September 2023 to enhance representation in the online travel sector. As part of OTUK, Omio will work with companies like Airbnb, Booking.com, and Expedia Group. OTUK collaborates with government bodies to advocate for a competitive and consumer-centric travel industry in the UK. Catriona Meehan from Omio emphasized the need for open markets and strong competition as travel becomes more international and technology-driven.

2 min

Journey's Research Highlights Need for Modern Payment Systems in Hospitality to Boost Revenue and Enhance Guest Experiences

💳 In 2025, Journey processed 1 million transactions, highlighting outdated payment systems in hotels. Only 28% of businesses support ancillary revenue easily, while 74% spend excessive time on payment reconciliation. Stripe's Link checkout increased basket values by 53%, with Apple Pay transactions rising from 22% in 2025 to 35% in 2026. Klarna's rollout aims to attract Gen Z and Millennials, 70% of its global transaction volume. Journey's platform supports 750+ properties, with 62 million bookings last year.

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