Journey's Research Highlights Need for Modern Payment Systems in Hospitality to Boost Revenue and Enhance Guest Experiences
💳 In 2025, Journey processed 1 million transactions, highlighting outdated payment systems in hotels. Only 28% of businesses support ancillary revenue easily, while 74% spend excessive time on payment reconciliation. Stripe's Link checkout increased basket values by 53%, with Apple Pay transactions rising from 22% in 2025 to 35% in 2026. Klarna's rollout aims to attract Gen Z and Millennials, 70% of its global transaction volume. Journey's platform supports 750+ properties, with 62 million bookings last year.
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