Maciej Czajka

These days, travellers search for and book hotels in a completely different way. Thanks to easy access to information and technology, they’re no longer turning to just traditional travel agencies…

Hotel no shows are a frustrating reality for every hotelier. A guest books a room but doesn’t turn up – and worse, they don’t cancel. This leaves hotels facing unnecessary…

When it comes to delivering unforgettable guest experiences, it all begins with the first touchpoint – your hotel reservation confirmation message. It’s not just a necessary administrative detail; it’s your…