Maciej Czajka

A great stay isn’t just about check-in – it’s about check-out too. How guests leave your hotel can be just as important as how they arrive. A smooth, stress-free farewell…

These days, travellers search for and book hotels in a completely different way. Thanks to easy access to information and technology, they’re no longer turning to just traditional travel agencies…

Hotel no shows are a frustrating reality for every hotelier. A guest books a room but doesn’t turn up – and worse, they don’t cancel. This leaves hotels facing unnecessary…

When it comes to delivering unforgettable guest experiences, it all begins with the first touchpoint – your hotel reservation confirmation message. It’s not just a necessary administrative detail; it’s your…