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Posts by author

Maciej Czajka

55 posts

Essential guest retention strategies for hotels in 2025

  • Maciej Czajka
  • 30 December 2024
Keeping guests coming back is the foundation of great hospitality. It is well-known that retaining existing guests costs significantly less than acquiring new ones – according to the Harvard Business…
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  • 15 min

Six trends in guest communications for hoteliers to consider in 2025

  • Maciej Czajka
  • 30 December 2024
The number of hotel tech solutions related to guest communications continues to expand on the market. Which services are likely to become a standard? What type of benefits can they…
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Hotel Marketing in 2025: The Complete Guide to Growing as a Hotelier

  • Maciej Czajka
  • 20 December 2024
Whether you are a seasoned hotelier or brand new in the hospitality industry, you know marketing plays an essential role in attracting as many travellers as possible and optimising the…
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  • 5 min

Hotel rebooking: Strategies to maximise repeat stays 

  • Maciej Czajka
  • 18 December 2024
Repeat guests are not just a sign of great service – they are a lifeline for any successful hotel business. Securing rebookings is far more cost-effective than attracting first-time guests,…
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  • 5 min

Simple steps to calculate and boost your hotel occupancy rate

  • Maciej Czajka
  • 4 December 2024
The occupancy rate of a hotel is a key metric for understanding how well your business is performing. Whether you manage a cosy family-run spot or a larger hotel chain,…
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Perfect hotel welcome messages for a memorable first impression

  • Maciej Czajka
  • 2 December 2024
In the world of hospitality, first impressions are everything. A warm and thoughtful welcome message is more than just a nicety; it’s an opportunity to set the tone for an…
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Perfect hotel welcome messages for a memorable first impression

  • Maciej Czajka
  • 2 December 2024
In the world of hospitality, first impressions are everything. A warm and thoughtful welcome message is more than just a nicety; it’s an opportunity to set the tone for an…
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  • 6 min

Improving hotel online reputation: Key metrics, challenges, and practical strategies

  • Maciej Czajka
  • 1 December 2024
Did you know 95% of travellers trust online reviews more than ads? Hotel online reputation can be the difference between fully booked rooms and empty beds in the hospitality business.…
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  • 6 min

Improving hotel online reputation: Key metrics, challenges, and practical strategies

  • Maciej Czajka
  • 1 December 2024
Did you know 95% of travellers trust online reviews more than ads? Hotel online reputation can be the difference between fully booked rooms and empty beds in the hospitality business.…
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  • 3 min

Explained: How our solution leverages behaviour analysis

  • Maciej Czajka
  • 29 November 2024
In our Explained series, we demystify the intricate technologies that power our AI, Aplysia. In this article, we explore behaviour analysis, its role within the HiJiffy solution, and how it…
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