AI and the OTAs: Debating the Impact of the Shift in Technology
📱 GenAI use by travelers is set to increase significantly, with predictions reaching 24% during the upcoming holiday season, up from 16% in 2024 and 8% in 2023. Currently, OTAs handle 20% of U.S. hotel bookings, translating to 325,000 daily room reservations. A debate is ongoing regarding AI's impact on OTAs, with some believing AI will benefit OTAs, while others argue it may weaken them. The outcome will influence future booking dynamics.
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