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Nashi Dasgupta

182 posts
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  • 2 min

Acappella Suite Hotel, Malaysia achieves a major direct booking surge thanks to STAAH

🏨 Acappella Suite Hotel in Selangor, Malaysia, experienced a 125% increase in direct bookings and a 40% rise in total bookings over six months after adopting STAAH's technology. Starting in 2015, the hotel switched to STAAH due to its outdated booking engine and the surge in customer preference for direct bookings post-Covid. STAAH's SwiftBook and Get Google features improved booking ease and web visibility, resulting in significant revenue and visibility boosts for the hotel.
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  • 3 min

From Sleepy Stays to Super Stays: How to Turn Your Hotel into a Guest Magnet

🏨 57% of online hotel bookings are abandoned due to complex booking processes. Personalized guest experiences, seamless booking with mobile-friendly platforms like STAAH, and using guest data for tailored amenities can increase repeat visits. Modern travelers expect digital conveniences, such as mobile check-ins and room keys. Room décor upgrades and embracing sustainability, like Accor Hotels' Planet 21, are essential. Dynamic pricing strategies optimize revenue, while positive guest reviews, which 81% of travelers rely on according to TripAdvisor, boost credibility. Encouraging feedback with tools like STAAH’s ReviewMinder enhances trust and loyalty.
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  • 2 min

India’ Chokhi Dhani Group achieves major direct booking surge with STAAH

🏡 Chokhi Dhani Group, founded in 1990, with properties in India and abroad, faced direct booking issues before implementing STAAH's booking engine. Post-integration, the group witnessed a 30% increase in direct bookings, a 20% rise in occupancy rate, and a 25% lift in revenue. STAAH's solution provided real-time updates, easy booking processes, and advanced analytics, leading to more efficient operations and smarter pricing decisions. The group saved time and enhanced customer experience as a result.
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  • 1 min

STAAH Weekly Hospitality Quiz: 25 October

🏨 STAAH, a hospitality industry platform, invites both seasoned hoteliers and newcomers to test their knowledge with a Weekly Hotel Industry Quiz. The latest edition includes topics on luxury hotel brands and essential hotel software, aiming to keep participants informed on industry trends. Quizzes are available weekly, with past quizzes accessible for those who missed them. Participants are encouraged to share the quiz and strengthen their industry knowledge.
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5 Proven Tactics to Promote Hotel Gift Vouchers Year-Round

💸 Hotel gift vouchers can drive revenue year-round beyond peak holiday seasons through strategies like festive and off-peak promotions, bundling with experiences, encouraging corporate partnerships, creating urgency with limited-time offers, and maximizing online visibility. The Ritz-Carlton and The Langham London effectively use these tactics, the latter offering December promotions on spa and afternoon tea vouchers. Online presence is crucial as 75% of consumers judge a business's credibility by its website design, impacting conversion rates.
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  • 1 min

STAAH Weekly Hospitality Quiz: 18 October

🏨 STAAH, a hospitality company, hosts a Weekly Hotel Industry Quiz designed for both seasoned hoteliers and those new to the industry. The quiz aims to sharpen knowledge and stay updated with industry trends. Participants can join weekly and engage with a variety of questions about luxury hotel brands and hotel software. The quiz also invites sharing among colleagues and promises new quizzes each week for continuous learning.
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  • 3 min

Must-Have Software for Hotels: Improve Operations & Guest Experience

🏨 Essential hotel software includes a Property Management System (PMS) and Channel Manager, which automate operations, improve guest service, and prevent overbookings. Revenue Management Software (RMS) uses market data for optimal pricing. Booking engines facilitate direct bookings, while Guest Feedback & Review Management tools enhance reputation. Customer Relationship Management (CRM) systems personalize guest experiences, and integrated Point-of-Sale (POS) systems offer seamless service billing. STAAH provides integrations for these technologies, crucial for operational efficiency and maximizing revenue.
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  • 2 min

STAAH expands its guest services portfolio with Welcome Pickups integration

🚀 STAAH, a hotel distribution and guest acquisition software provider, partners with Welcome Pickups, which automates guest pickups and transfers. Welcome Pickups serves more than two million travelers annually, is active in over 300 destinations, and partners with 2500 hotels. The integration allows hotels using STAAH to offer seamless transportation services during booking. Welcome Pickups was founded in 2015 in Athens, Greece, aiming to provide a comprehensive travel experience.
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  • 2 min

STAAH successfully helps Vietnamese resort to streamline operations

🏡 Hoi An River Beach Resort & Residences in Vietnam uses STAAH's technology for real-time inventory and rate updates, saving staff hours in managing distribution. STAAH's channel manager resolved price parity issues, prevented overbookings, and increased bookings and revenue. Exceptional customer support and analytics insight from STAAH have been crucial in driving the resort's operational improvements and revenue growth.
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