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After two plus years of remarkable expansion fueled by booming pandemic-era demand, during which time travelers experienced the category’s strengths and flaws, growth of global short-term rental bookings is slowing…

Given the widespread knowledge and interest in using technologies like GenAI, VR and AR among today’s travelers, travel brands should continue down the path toward integrating them into the ways…

1. More outsiders enter the OTA market Non-travel brands, such as financial institutions, retailers and loyalty clubs, must really want to get into the travel business. Over the past two…

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Sustainability may be a hot topic within travel, but acknowledgement and understanding of the issue by the industry does not necessarily translate to awareness or concern from travelers. According to…

Consumers in the U.K., France, Germany, Italy and Spain consistently rank travel as their highest-priority discretionary spending area, across a range of possible categories for spending their discretionary income. However,…

Phocuswright has tracked the digital travel startup landscape for around 15 years, and as of the time of publishing this report there are over 4,600 companies in our Travel Startups…

Gen AI: From Practical to Magical What is different now than even one year ago is the big promise of generative AI (e.g., ChatGPT, Bard) and how it can transform…

With greater emphasis on the travel experience and with clear evidence that poor service delivery impacts loyalty, operational technology that reduces friction and resolves issues at each touchpoint is essential…

The U.S. traveler population surged to its highest point ever in 2022, driven by strong travel incidence. Among age groups, travel incidence recovered most strongly among those over 45 years…