Lancashire’s Park Hall Hotel deploys AI Concierge by Inntelo AI in UK first
🏦 Park Hall Resort & Spa in Lancashire, UK, is the first UK hotel to employ an AI Concierge from Inntelo AI, offering phone and WhatsApp interaction for guests 24/7 in multiple languages. The resort, a historic site dating to 669 AD, recently underwent a multi-million-pound refurbishment and is part of the Brilliant Hotels Collection. Inntelo AI has received backing from Antler and has implemented its AI solutions in hotels across the UK, Netherlands, and Portugal, collaborating with top hospitality schools like EHL in Switzerland. The focus is on enhancing guest experiences and operational efficiency without replacing the human element.
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