Automatic

📱 Gen Z and millennials demand instant, mobile-based training aligned with their learning style. Studies reveal that 85% of participants prefer microlearning, improving retention rates by 20-60%. AI tools personalize and track training, transforming it into a strategic asset. Hotels enhancing guest experiences with tech like keyless entry should equally invest in modern training to reduce turnover. Eran Heffetz, co-founder of Bites, emphasizes adapting learning to mobile platforms for longer employee retention and improved service.

🍴 American Express and Toast are collaborating to enhance personalized dining experiences in the U.S. In 2024, American Express acquired Rooam and Tock, expanding their dining network to 27,000 venues. American Express Card Members spent over $87 billion on dining in 2024. The partnership plans to integrate Resy, Tock, and Toast’s technologies, with new features starting in 2026. This aims to boost restaurant visibility and efficiency, driving loyalty and growth through smarter services.

🍴 American Express and Toast are collaborating to enhance dining experiences at restaurants in the U.S. In 2024, American Express acquired Rooam and Tock, adding 27,000 venues to its Global Dining network. U.S. Card Members spent over $87 billion on dining in 2024. The partnership will integrate Toast’s technology with Resy and Tock services. New features will begin rolling out in 2026 to provide more personalized hospitality.

💻 Amadria Park, a leading Croatian hotel group, has adopted Shiji’s Daylight PMS and Infrasys POS to enhance operations across its 12 hotels in Opatija, Zagreb, and Šibenik. The implementation, announced on August 6, 2025, covers 200 workstations and three legal entities, aiming to streamline processes and improve guest experience. This move is part of a digital transformation to modernize Amadria Park's operations while maintaining its tradition-driven service.

💻 SoundHound AI Inc. and Acrelec are rolling out advanced voice-enabled drive-thru systems worldwide. With over 25,000 installations and support for 80,000 global tech deployments, including McDonald's and Dunkin', these systems integrate with SoundHound's AI to streamline ordering via automated assistants. This boosts convenience and operational efficiency, aiding restaurants facing labor shortages. SoundHound’s tech, now in over 10,000 restaurant locations, is driven by billions of voice queries annually.

🍴 American Express and Toast are partnering to enhance dining experiences across the U.S. In 2024, American Express acquired Rooam and Tock, adding 7,000 restaurants to its network, complementing the 20,000 on Resy. American Express Card Members spent over $87 billion on dining in the U.S. in 2024. New tools will be implemented in 2026 to provide personalized hospitality, increasing guest loyalty and restaurant visibility on platforms like Resy and Tock.

💻 SoundHound AI Inc. and Acrelec partner to revolutionize drive-thrus globally, integrating voice AI in 25,000+ installations. SoundHound's tech, deployed in over 10,000 restaurants, processes billions of queries annually. This system enhances order efficiency, freeing staff for other tasks. The collaboration supports leading brands like McDonald's and Dunkin', amid rising demand for AI to meet customer needs and labor challenges. Visit SoundHound's website for more on their advanced solutions.

📈 The hospitality industry contributes over $550 billion annually yet receives less than 0.004% of data for AI training. Compared to legal (76%), finance (14%), and healthcare (10%) data contributions, AI struggles to understand hospitality-specific needs. With predictive models offering limited insights, causal AI provides more accurate demand forecasts, up to 95%, boosting RevPAR by 18% and direct bookings by 27%. This AI shift saves operators over 15 hours weekly, enhancing revenue planning and guest engagement.

💻 In 2025, hospitality brands are using smart systems and AI to achieve up to 33% energy reductions, 40% water savings, and a 21% cut in greenhouse gas emissions. Artyzen Habitat Hengqin Zhuhai in China implemented sensor-driven heat pumps, while Four Seasons Madrid reduced food waste by 30% with AI, saving €88,000 annually. 80% of hotels offer mobile check-in and digital keys, with 66% of travelers influenced by sustainability in their hotel choices.