Automatic - 10 Minutes News for Hoteliers - Page 32

Hyatt Regency Coconut Point Resort & Spa Announces Multimillion-Dollar Renovation to Meeting and Event Spaces

🏨 July 31, 2025, Bonita Springs, Florida: The Hyatt Regency Coconut Point Resort & Spa will begin a multi-million-dollar renovation of its meeting spaces in mid-July, expected to finish by early fall. Enhancements include updated designs inspired by the coastal setting with new carpeting, wall coverings, and upgraded lighting, such as a conch-inspired chandelier in the Estero Ballroom. The resort boasts 82,000 square feet of meeting space, including the 14,000 square-foot Calusa Ballroom and Terrace. Recent updates include renovations in 2022 and 2023.

Terra, Turnberry, and Hyatt Break Ground on Grand Hyatt Miami Beach

🏨 Miami Beach, Florida, July 31, 2025: Terra, Turnberry, and Hyatt executives, with local leaders, celebrated the groundbreaking of the 800-room Grand Hyatt Miami Beach. The hotel, funded by a $392 million loan, is connected to the Miami Beach Convention Center and aims for completion by late 2027. It will feature 17 stories, including 52 suites, and enhance Miami Beach's hospitality and cultural infrastructure with a $600 million investment and improved transit access.

The Women in Travel & Hospitality Conference 2025 Marks Record-Breaking Success and Celebrates the Power of Female Leadership

📅 July 17, 2025, Los Angeles, USA: The Women in Travel & Hospitality Conference, powered by BLLA and TIEWN, hosted female leaders from the hospitality and travel industry at a luxury boutique hotel. The event, limited to fewer attendees than typical conferences, fostered deep connections and personal growth through curated discussions and wellness activities. The launch of the revamped TIEWN.com supports its 13,000+ global members, aiming to champion female leadership in the industry.

4 min

Inside the Fraud Economy: Evolving Cyber Threats in Hospitality

Nearly half of Americans plan leisure trips in summer 2025, raising cybercrime risks in hospitality. Cybercriminals exploit guest Wi-Fi, property management systems, and loyalty programs. Fraud-as-a-service on the dark web targets hotel bookings, offering up to 70% discounts using stolen data. Tactics include mimicking legitimate businesses and phishing hospitality staff. Industry leaders must adopt real-time threat intelligence sharing, behavioral analytics, and mobile-specific controls as standard practices to combat these threats.

4 min

Omni’s Journey to the Cloud: Inside the Brand’s Ambitious Oracle Migration

💻 Omni Hotels & Resorts migrated to Oracle's OPERA Cloud Central platform in March 2025 after a 36-month evaluation. The shift involved significant collaboration, extensive planning, and user acceptance testing. The first hotel on the new system is in Fort Lauderdale, with broader deployment planned through 2026. This transition is enhancing booking performance, accelerating feature releases, and improving workflows, setting the stage for modern guest experiences and technological agility across Omni’s 55-property portfolio.

2 min

Start-Up Spotlight: Meet the Solution That’s Turning Every Restaurant Phone Call Into a Revenue Stream

💻 Eva, a platform by foreva.ai, enhances restaurant operations. Who? Eva. When? Currently available. Where? Restaurants. What? Eva autonomously manages complex orders, increasing food order revenue by 15-25% and reducing staff call handling by 80-95%. How? Through a multi-modal AI system requiring under 24 hours for deployment. Eva integrates voice and SMS, offering personalized promotions and real-time customer interactions. The five-person team is working on multi-channel enhancements and encourages restaurants to adopt AI for operational efficiency.

2 min

Is Manual HR Holding Your Hospitality Business Back?

🏨 In the hospitality sector, workforce challenges are critical. Labor participation is stagnant at 62.5%-63%, hindered by factors like early retirement and childcare access. HR leaders face retention (59%), talent attraction (56%), and management (52%) issues, causing over $140,000 in annual productivity losses. Recruiting and onboarding are costly, at $18,818 annually. With turnover costing $10,431 per worker, outsourcing HR tasks is rising. By 2025, 59% plan to outsource payroll (43%) and other tasks for improved efficiency.

1 min

Ireckonu Unveils Integrated Marketing Automation to Turn Guest Data into Revenue

💸 In H1 2025, 123Compare.me's World Parity Monitor report found that in 75% of hotel searches, OTAs offer lower prices than hotel websites. True rate parity was present in only 22% of cases, with OTAs undercutting hotels on mobile 38% of the time. Although hotels offer better prices in 45% of comparisons, OTAs' volume impacts guest perception. Experts recommend improved rate management to address operational blind spots and enhance hotel profitability.

5 min

CASE STUDY: How Texas A&M Hotel Improved Communications and Boosted Operational Efficiency with Maestro PMS and PurpleCloud

📱 Texas A&M Hotel & Conference Center partnered with Maestro PMS and PurpleCloud Technologies to enhance operations, focusing on housekeeping. Room inspections dropped from 30 to under 10 minutes, and payroll costs decreased by around 12% in a year. Mobile solutions replaced manual systems, boosting efficiency and guest satisfaction, reaching 96.6%. Gamification improved staff engagement. The collaboration improved internal communication, workflow efficiency, and reduced operational costs, enhancing the guest experience.

1 min

Quore Equips 74 IHG Army Hotels with Housekeeping Platform to Enhance Mission Support

🏨 In H1 2025, 123Compare.me found that 75% of hotel searches show lower prices on OTAs than hotel websites. Rate parity was achieved in only 22% of searches, worsening on mobile devices (38% undercut by OTAs). Hotels offered better rates in 45% of individual comparisons. Disparities are linked to OTAs managing payment flows and applying unauthorized discounts. For profitability, hotels must actively manage rate parity, review agreements, and enhance direct booking strategies.

Input your search keywords and press Enter.