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Automatic

2358 posts

Dorchester Collection Appoints Pascal Billard as New General Manager of Le Meurice, Paris

🏨 Pascal Billard will become general manager of Paris's Le Meurice on August 1, 2025. With over 35 years in hospitality, he previously managed Majestic Hotel & Spa Barcelona for 12 years and held roles in luxury hotels globally. Le Meurice, open since 1835, was the first hotel with the "Palace" distinction in France and features two Michelin-starred restaurants. Billard replaces Franka Holtmann, who retired in February after 18 years.
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Prospect, A New Mountain Lake Resort Opens in The Berkshires

🏖 July 25, 2025, Egremont, Massachusetts, a new lakeside retreat, Prospect, opens on 30 acres in the Berkshire Mountains. It features 49 hand-built cabins, including 40 cabins of 400 square feet and 9 hideaways of 135 square feet. The 5,000-square-foot Cliff House, originally built in 1876, is restored and serves as a central hub. Guests enjoy activities like kayaking and hiking. Prospect is close to skiing resorts and offers event spaces for up to 200 guests.
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  • 3 min

Hospitable Revamps Guest Portal to Help Hosts Boost Revenue and Automate Security

🏨 Lakeview Hotels & Resorts and RoomKeyPMS celebrate 20 years of partnership, starting in 2005 with a single property in Brandon, Manitoba, expanding across Canada. RoomKey offers innovative, user-friendly, cloud-based tools beneficial for diverse guest demographics. The collaboration includes features like mobile check-in and payment processing. Jeannette Clarke emphasizes the importance of feedback and service alignment. Shane McPhail highlights the partnership's role in product development. The Grand Winnipeg Airport Hotel exemplifies tech-forward applications.
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Enseo Welcomes Karen Wright as Chief Marketing Officer and David Dingee as Senior Vice President of Sales Operations

📰 RoomKeyPMS and Lakeview Hotels & Resorts celebrate 20 years of partnership. Starting in 2005 with a single property in Brandon, Manitoba, RoomKeyPMS now serves the entire Canadian portfolio. The software evolved from legacy systems to cloud-based tools, aiding diverse guest demographics and enhancing operational efficiency. Key features include mobile check-in and payment processing. Lakeview values RoomKey’s responsive collaboration, emphasizing feedback-driven development and a people-first technology approach. The partnership remains vital as Lakeview plans leadership transitions and future growth.
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  • 3 min

Lakeview Hotels & Resorts Celebrates 20 Years of Innovation, Growth, and Guest Service with RoomKey

🏨 RoomKeyPMS and Lakeview Hotels & Resorts mark a 20-year collaboration since starting in 2005 with a single property in Brandon, Manitoba. The partnership advanced from legacy systems to cloud-based tools, supporting operations across Canada for diverse guest demographics. RoomKey's intuitive platform aids Lakeview's approach of hiring for attitude over experience. Notable features include mobile check-in and enhanced reservation tools, with a focus on user feedback and service excellence. Future growth includes leadership transitions and continued technological evolution.
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  • 3 min

TRYBE Integrates with Revinate to Elevate Personalisation and Drive Direct and Ancillary Revenue in Hospitality

🏨 In 2023, RoomKeyPMS and Lakeview Hotels & Resorts celebrate 20 years of partnership, starting from a single property in Brandon, Manitoba. RoomKey evolved from a simple front desk solution in 2005 to a cloud-based system, supporting diverse operations across Canada. Lakeview praises RoomKey for its user-friendly tech and responsive service, aiding in guest satisfaction and efficiency. The collaboration features enhancements like mobile check-in, recurring reservations, and has seen both companies grow over two decades.
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Grand Hyatt Dfw Airport Launches $34 Million Transformation

🏨 July 24, 2025, Dallas, Texas: Grand Hyatt DFW Airport, marking its 20th anniversary, begins a comprehensive renovation in July 2025, aiming for completion by year-end. The transformation will add 17 rooms, totaling 315, and modernize dining and event spaces, including a 6,600 sq. ft. ballroom. The renovation will feature Texas-inspired designs and state-of-the-art technology. This aligns with DFW Airport's broader expansion efforts, enhancing traveler experiences with improved accommodations and services.
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Condado Ocean Club Promotes Leyra Ortiz to Director of Food & Beverage

🍳 July 24, 2025, San Juan, Puerto Rico. Leyra Ortiz, with 20+ years in hospitality, is promoted to Director of Food & Beverage at Condado Ocean Club, overseeing operations across its venues including SOCIAL and SANDBOX. Ortiz joined Serafina Beach Hotel in 2018, pivotal in its transition to Condado Ocean Club, managing over 40 staff. She holds dual degrees from Universidad del Este and is known for her guest-centric management style.
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  • 4 min

5 Steps to Transform Your Hotel’s Water Leak Prevention Strategy

💧 Atlantic City casino hotel faced a $5 million damage due to a water leak from a frozen pipe. Insurance renewals projected another $5 million over five years. Mitigate risks by mapping vulnerabilities, using smart sensors, and training staff. Wireless LoRaWAN sensors offer broader coverage and lower power use. Strategic alerts ensure timely responses. Proactive management can lower insurance premiums. ProSentry's platform effectively managed over 3,600 leaks, preventing false alarms and securing insurance benefits.
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