1162 posts
Tall glass skyscrapers viewed from street level, reaching up toward a clear blue sky.
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  • 2 min

The Standard, London Appoints Murray Scott as General Manager, Bringing 21 Years of Hospitality Experience

📍 Murray Scott appointed general manager at The Standard, London, succeeding his roles at The Hoxton Holborn and Shoreditch. With 21 years of hospitality experience, Scott has worked with NH Hotel Group and Marriott. The Standard, London, located in a 1974 Brutalist building in King’s Cross, features 266 rooms, The Library Lounge, Sounds Studio, five dining venues, gym, spa, and event space. His leadership aims to maintain the hotel's creative and authentic culture.
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Advertisement for MEWS: white large headline on black background with yellow subheading about payments and financial services, plus a yellow card icon and MEWS logo at the bottom left.
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  • 2 min

Mews Secures First Electronic Money Institution Licence for Hospitality Operating System in European Economic Area

💵 Mews Financial Services B.V. secured an Electronic Money Institution license from De Nederlandsche Bank, the first of its kind for a hospitality operating system in the EEA, allowing it to process payments but not to take deposits. In January, Mews raised $300 million at a $2.5 billion valuation and reported $19.7 billion in hotel transactions in 2025. The license creates strategic implications, linking financial workflows closely with their platform, impacting hotel operations and decisions.
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Dialog-style restaurant reservations interface showing 'Best picks' for Tuesday, Aug 11, with Del Frisco's Grille, Wolfgang's Steakhouse, and La Boca by Francis Mallmann, plus available dining times and a search bar.
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  • 1 min

ChatGPT Introduces Native Restaurant Experience with In-App Reservations Using Real-Time Data from Yelp and Resy

🍽 ChatGPT's recent innovation in the restaurant booking experience dynamically connects users to domain-specific data. Leveraging real-time availability from platforms like Yelp and Resy, it offers an interactive map and in-app checkout via ChatGPT plugins, all without prior setup. Aiming for a seamless integration, this function could revolutionize shopping experiences. However, an issue was noted with time slot accuracy, as a request for 1-2pm showed availability from 2pm onwards.
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Smiling woman with dark hair and glasses standing in a modern office hallway. She wears a dark blouse and looks at the camera.
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  • 4 min

Boutique & Luxury Lodging Association Hosts Annual Investment Conference in New York, Themed "The Third Space Renaissance

🏨 June 3, New York: The Boutique & Luxury Lodging Association (BLLA) hosted its investment conference, themed "The Third Space Renaissance." Led by Ariela Goharik Kiradjian, the event emphasized authenticity and a move away from hustle culture. Panels included Shane Davis's Public Records highlighting cultural authorship, and discussions on wellness misconceptions by industry leaders. Predictions suggest the "third space" concept could become mainstream by 2028, challenging Kiradjian to adapt.
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Two men in tuxedos smiling at a social event; magazine-style cover with 'Brand Strategy' tag and headline about expansion in hospitality and retail.
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  • 1 min

Lapérouse Holding to Open or Acquire Seven New Luxury Venues by 2026, Expanding Heritage Brands Strategy

🏖 Lapérouse Holding, founded by Benjamin Patou and Antoine Arnault, plans seven new openings or acquisitions by 2026, including La Petite Maison, new Da Rosa concepts, and Café Laperouse at La Vallée Village. The group is expanding into food retail with Lapérouse Food & Retail and new concepts like Comptoir Lapérouse. This strategy aligns with growing consumer demand for authenticity and memorable experiences in luxury hospitality.
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Infographic of Google's pay-to-be-found flow for travel: travel companies pay, Google Auction, OTAs, hotels, then a section on Google AI Selection and direct hotel bookings; caption: You’ll still pay Google for access to demand.
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  • 1 min

Google's AI May Shift Billions in Travel Distribution as Direct Bookings Challenge OTA Commissions

🗺 Expedia spends 56% of its revenue on marketing, while Booking.com allocates 31%. Both compete in Google's auction for visibility. Google's AI could shift dynamics by directly booking based on real-time comparisons, transferring the power of choice to Google. This could reduce OTA commissions, as hotels might receive more direct bookings. However, the financial demand cost could shift from OTAs to Google, altering travel distribution's multi-billion dollar flow and questioning OTA's 15-25% charges. ♻️
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Smiling man in a navy suit and white shirt wearing black-framed glasses, portrait against a light gray background.
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CoralTree Hospitality Appoints Jeff Knowlton as Chief Technology Officer to Lead Digital Innovation Strategy

💻 Jeff Knowlton has been appointed as chief technology officer at CoralTree Hospitality, bringing over 25 years of experience. He will lead the enterprise technology strategy, focusing on enhancing guest experience and operational efficiency. Previously, Knowlton was CIO at Peregrine Hospitality and Sonesta Hotels International. His expertise is expected to drive digital innovation as CoralTree expands.
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