Automatic - 10 Minutes News for Hoteliers - Page 66

3 min

SpotOn Unveils Operator-First AI Vision to Drive Profitability and Simplicity in Restaurant Tech

🍳 Huddle House, led by CEO James O’Reilly and COO Blain Shortreed, celebrates 60 years with a significant brand evolution. The transformation includes a new logo, taglines, and restaurant designs, focusing on urban and non-traditional settings like airports and malls. After 18 months of development, menu innovations feature items like Smashed Huddle Burger and waffle tacos. In 2024, Huddle House led in guest sentiment in the family dining category, achieving record franchise signings, targeting continued growth through 2025.

3 min

Decoding DoorDash’s SevenRooms Deal

🚲 DoorDash, a $40 billion third-party delivery service, is acquiring SevenRooms, a customer relationship management business. This deal aims to create a comprehensive platform, akin to Amazon Prime's all-in-one service, and raises concerns over data control and restaurant brand commoditization. Experts like Toby W. Malbec from Church’s Texas Chicken and Robert Peterson from Oracle Restaurants discuss possible benefits and warn of potential threats, such as the misuse of aggregated customer data by DoorDash. Restaurants are advised to audit their tech stacks, read contracts carefully, maintain system flexibility, and demand open APIs to protect their customer relationships.

4 min

How Tech Is Rewriting the Soundtrack of Hospitality

🎵 Nearly 72% of hotel guests notice music playing, and sales can increase by over 37% when the music aligns with the brand. The right music sets the tone in hospitality, influencing guest experiences more than decor. Establishing a "sonic identity" helps venues create the desired atmosphere. Hospitality brands can choose global consistency, local flexibility, or full local autonomy for music management. Modern technology offers efficient, scalable solutions for maintaining an engaging and consistent sound environment.

2 min

Chicago Voice AI Startup Debuts Omnichannel Auto-Attendant and Tap-to-Listen Audio Menus at the 2025 NRA Show

📦 Real Time Ordering, Platinum Relations, and National Computer Corporation launched RTO Tableside Order and Pay, integrating with restaurants' POS systems for direct kitchen communication and payment processing via PAX A77 devices. It offers Wi-Fi and 4G connectivity, supporting various industry use cases, with the added benefit of increased server productivity and faster table turns. Available now in the U.S. and Canada, the solution is offered as a low monthly subscription.

2 min

Carnival Cruise Line Partners with Cantaloupe, Inc. to Power Self-Service Experiences at Carnival’s Celebration Key

🍴 Real Time Ordering, Platinum Relations, and National Computer Corporation launched RTO Tableside Order and Pay solutions for restaurants. This technology integrates with NCC's Reflection POS systems, allowing servers to send orders directly to the kitchen and process payments using PAX A77 handheld devices with Wi-Fi and 4G connectivity. RTO Tableside facilitates seamless transactions, improves server productivity, controls labor costs, and accelerates table turn rates. Available in the U.S. and Canada, it offers a modern service for a low monthly subscription.

2 min

Expedia Launches Feature That Turns Reels on Instagram into Bookable Travel Itineraries

📱 Real Time Ordering, Platinum Relations, and National Computer Corporation launched RTO Tableside Order and Pay solutions, integrating with restaurants' Reflection POS systems for direct kitchen communication and on-the-spot payment processing via NETePay Hosted. Utilizing the PAX A77 device, the solutions offer Wi-Fi and 4G connectivity, applicable for multiple service types, such as QSRs, food trucks, and full-service dining. Available now in the U.S. and Canada, it promises increased server productivity and faster table turnover for a monthly subscription fee.

4 min

Bars are finding inspiration in the kitchen and serving culinary cocktails that mirror dishes

🍻 Suwincha "Chacha" Singsuwan, who leads the beverage program at Bangkok Supper Club in New York City, received the Michelin Guide New York 2024 Exceptional Cocktails Award. At the club, cocktails are crafted with kitchen ingredients and leftovers, aiming for sustainability and unique flavors. Examples include the Fish Sauce cocktail and the Beets ‘n’ Cream cocktail. Similar culinary cocktails are found across the U.S., such as Austin's Equipment Room serving the Lady Marmalade, and Houston's Aiko offering the Furusetto. The trend reflects a generational shift towards viewing cocktails as companions to food, leading to lighter, more refreshing drinks that complement dining experiences.

2 min

Cash App Pay Integrates with Domino’s As First-Ever Nationwide Pizza Restaurant Partner

This article was written by Hospitality Technology. Click here to read the original article “Just Google it” is officially outdated advice. Marketers blame AI, algorithms, or platform changes for declining…

2 min

The Hospitality Marketing Crisis You Didn’t See Coming

🔍 SOCi's 2025 Consumer Behavior Index reveals a fragmented search landscape: 83% use traditional engines, social media at 73%, navigation apps 58%, review sites 19%, AI tools 19%. Search impressions dropped 10% year-over-year. Gen Z uses an average of 3.6 platforms before making a purchase. Gartner predicts a 25% drop in search demand by 2026, aligning with SOCi's data trends. Brands are urged to adapt their strategies to remain visible in a multi-platform digital environment.

2 min

Visiting Media Appoints Chad Kimner as SVP of Growth & Operations

🔍 The 2025 Consumer Behavior Index (CBI) by SOCi shows 83% of consumers use search engines, but social media (73%), navigation apps (58%), review sites (19%), and AI tools (19%) diversify searches. Search impressions are down 10% year-over-year. Gen Z averages 3.6 platforms for purchase decisions, favoring platforms like Instagram and TikTok over Google. Gartner predicted a 25% drop in search demand by 2026; SOCi's data confirms the trend. Multi-location brands are urged to adapt strategies for visibility across multiple platforms.

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