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729 posts
Poolside lounge chairs with striped cushions facing a mountain range under a clear blue sky at sunset.
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CEO Reflects on Balancing AI Advancements with Human Connection in Business Environment Over Two Decades

  • 7 July 2026
💡 More than 20 years ago, a CEO reflects on the significance of AI alongside human interaction in business. While specifics like deal valuations and presentations have faded, the impact of personal experiences and human connections endure. This highlights the importance of balancing advanced technology with the human touch in business environments. The narrative emphasizes that despite the transformative potential of AI, maintaining human elements remains crucial for long-term success.
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Army trainees in green uniforms perform a ground drill: crawling and grappling on a wide parade ground, with trucks and a building in the background.
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  • 1 min

Hotel Websites Must Focus on Persuasion to Compete with Booking.com for Direct Bookings

  • 7 July 2026
🏨 Hotels are losing direct bookings to Booking.com because their websites often fail to persuade guests to book directly. While OTAs are convenient, the true issue lies in hotel websites' weak storytelling and lack of memorable experiences. OTAs like Booking.com don't generate demand; they convert the demand hotels fail to capture. To compete, hotels should focus on persuasion, not just price or commission, by providing compelling reasons for guests to book directly.
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Blurred close-up of a data dashboard with line charts and numeric metrics, including a 'Quality Score' value visible on the screen.
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  • 1 min

RobosizeME's Sean Anderson Discusses Hotel Automation, Saving Chains Thousands of Hours Monthly by Streamlining Tasks

  • 7 July 2026
💻 At HITEC, Sean Anderson discussed "production-ready" hotel automation with Jill Dassen and Davy Schoon from Hospitality Net. Hotel chains automate tedious tasks, saving thousands of hours monthly without over-relying on AI or flashy demos. The conversation highlighted overlooked complexities in real hotel environments. Check out the interview titled "RobosizeME’s Sean Anderson: why not all hotel automation should be AI" for more insights.
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Two young children hug each other in a sunlit field with autumn trees in the background, warm golden light.
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  • 3 min

Reuben Brothers to Convert W South Beach into Waldorf Astoria Miami Beach with Hilton, Opening in 2027

  • 7 July 2026
🏨 In 2024, Reuben Brothers acquired W South Beach for $400 million and announced a conversion to Waldorf Astoria Miami Beach, set to relaunch in winter 2027. Located on Collins Ave., the 20-story hotel will feature 348 renovated suites, a new lobby with Peacock Alley, and expanded amenities. Over 300 workers will be laid off in late August. The renovation faced local opposition but continues under Hilton's management deal, marking Waldorf Astoria's Miami debut.
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Bright modern kitchen with white flat-panel cabinets, gray walls, and a marble island topped with lemons and flowers.
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  • 1 min

Michelin-Starred Chef David Toutain's Bangkok Restaurant Duet Highlights Local Thai Ingredients in French Cuisine

  • 7 July 2026
🍫 Chef David Toutain, a two Michelin Star and Green Star holder, collaborates with Fouache at Duet, a French-inspired restaurant with a plant-focused twist. They import premium proteins from France while sourcing local Thai ingredients like kaffir lime for added depth. Their signature chocolate dessert uses Chiang Mai's Kad Kokoa single-origin chocolate, celebrated for its rich flavors. This approach highlights Thailand's terroir and enhances the fusion of French and local culinary techniques.
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Basket of limes and blue bowls with dried ingredients on a market table, with a dark sign featuring yellow Vietnamese text in the background.
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  • 1 min

Markus Madeja's Sơn Tinh Transforms Vietnamese Rượu with Modern Distillation, Gaining Success at Hanoi's Highway4 Bar

  • 7 July 2026
🍷 Founded by Swiss anthropologist Markus Madeja, Sơn Tinh was inspired by traditional Vietnamese rượu and Phú Lộc’s sticky-rice liquor. In 1999, the first Sơn Tinh bottles were tested at Hanoi's Highway4 bar, marking Vietnam’s inaugural craft distillery. Madeja, who never aimed to create a brand, developed herbal blends using local ingredients. He used modern distillation techniques to meet international quality standards, while preserving the spirit's cultural essence.
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Five colorful gummy bear–shaped erasers with smiling faces lined along the bottom on a white background (red, yellow, gray, and pink).
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  • 0 min

Konjac Gains Popularity in Wellness Retail and Foodservice for Low-Carb, Low-Glycemic, Zero-Calorie Benefits

  • 7 July 2026
😋 Konjac, a staple in Asian diets, is booming in the wellness retail industry due to its low-carb, low-glycemic, and "zero calorie" benefits. This versatile ingredient's popularity is rising in both retail and foodservice sectors, aligning with health trends.
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Toast assortment with avocado, banana, and tomato toppings on multigrain bread with seeds on a wooden board
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  • 2 min

Well & Good Transforms Australia's Gluten-Free Market with Certified, Inclusive Products and Strong B2B Partnerships

  • 7 July 2026
🍳 In 2005, Sam Barak transformed his garage into a food production space in Melbourne, Australia, to create gluten-free foods. Now, Well & Good, his family business, offers products certified by Coeliac Australia, Vegan Australia, and more, meeting HACCP and SQF safety standards. Known for exceptional taste and texture, their products are widely used by foodservice operators across Australia. Well & Good caters to dietary needs, offering mixes free from dairy, eggs, soy, and nuts, suitable for plant-based diets.
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Close-up of a bonsai tree with dense green foliage in a black pot on a wooden surface under warm lighting.
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  • 0 min

KIGI Restaurant in Tokyo's Nagatacho District Achieves Three Stars in Food Made Good Standard

  • 7 July 2026
🍳 In Tokyo's Nagatacho district, KIGI restaurant, partnered with SRA-Japan since 2020, boasts three stars in the Food Made Good standard. Community engagement is key, as CEA Hideaki Omote emphasizes.
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Restaurant dining area with red upholstered chairs, white tables, and warm pendant lighting
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Fogo de Chão and DineAmic Hospitality Revise Offerings to Boost Weekday Business Amid Complex Consumer Environment

  • 7 July 2026
🍴 Fogo de Chão and DineAmic Hospitality are adapting strategies for weekday business to enhance value for non-celebration diners. The focus is on navigating a complex consumer environment. These changes aim to attract customers during weekdays, strengthening their presence in a competitive market. This trend demonstrates efforts by the restaurant industry to address evolving consumer behaviors and preferences.
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  • Split view of a hotel suite: left shows a king bed with mustard benches and blue cushions; right shows a stone fireplace lounge with wicker chairs and a round mirror.
    Amaterra Hospitality Group Announces Acquisition of RiverPlace Hotel
    • 28 July 2026
  • Hospitable logo with a pink circular icon to the left of the word 'hospitable' in dark purple text.
    Hospitable becomes first property management software to natively integrate with Google Nest thermostats
    • 28 July 2026
  • Two-panel bar chart comparing revenue per payer (RevPPA) for 2025 and 2026 across months April–June (Final) and July–September (OTB), with values labeled on each bar and percentage changes shown at the bottom.
    US vacation rental revenue pacing 26% higher YoY for September as summer travel extends later into the season
    • 28 July 2026
  • Logo showing the word 'journey' beside 'mastel hospitality' with a gold globe icon at the top right and a dividing line between the names.
    Journey partners with Mastel Hospitality to accelerate integration across hotel technology stacks
    • 30 July 2026
  • Aerial view of a lake, islands, and a neatly mowned golf course bordered by trees.
    Whiteface Club and Resort is a new Distinguished Golf Destination with Exceptional status
    • 29 July 2026
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    Boutique Hotel Achieves Full System Recovery in Six Weeks Despite Management Transition and Technology Failures
    • 2 August 2026
  • Bright, airy interior with white walls, wooden seating, and large windows framed by greenery a calm gathering space.
    Five on Friday: July 31st, 2026
    • 31 July 2026
  • Blurred close-up of tangled blue and red network cables, suggesting chaotic data wiring in a tech setup.
    Automated Channel Management Prevents Hotel Overbookings by Instantly Syncing Availability and Rates Across All Platforms
    • 31 July 2026
  • Table of GRI metrics by country: United States vs Mexico with six rows of percentage values (World Cup GRI, GRI change, review volume change, Food & Beverage GRI, Service GRI, Cleanliness GRI).
    Mexico Outperforms US in Hotel Reputation During 2026 FIFA World Cup, Driven by Food and Beverage Improvements
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