🏨 In 2023, hotel owners face pressure to modernize amid financial constraints, balancing systems aged 50 to 100+ years. Many hotels operate 10-20 systems simultaneously, causing data bottlenecks. Hapi suggests maintaining functional systems while enhancing data flow, normalization, and real-time availability to leverage modern applications, analytics, automation, and AI. The focus is on renovation, not demolition, avoiding unnecessary digital transformation.

💨 October 6, 2026, Westfield, IN — Airbotx, LLC's Airbotx 440X won the Maintenance Sales News 2026 New Products Award for Green Cleaning Products. The award acknowledges innovative solutions addressing labor and productivity challenges in the Jan/San industry, which serves around 25,000 stakeholders. The Airbotx 440X improves air quality and odor control, initially targeting disaster restoration, but now recognized for broader applications. It is manufactured in Westfield, Indiana.

💻 Incredible, a Swedish startup, is revolutionizing hotel operations with AI that automates tasks like copying and pasting data across systems. This innovation targets inefficiencies in hospitality technology, where employees often manually transfer information between outdated systems like PMSs and extranets. Incredible's AI operates seamlessly across software without API integration and is SOC 2 Type 2 audited and GDPR compliant. This shift lets employees focus on guest service rather than tedious administrative tasks, enhancing productivity and guest experience.

📱 a16z's Top 100 Gen AI Consumer Apps report highlights AI trends. Streaming, media, travel, and retail platforms lack representation. AI could revolutionize travel planning by understanding preferences and budgets, affecting decisions and user involvement. An AI-first competitor could streamline tasks for users, balancing service viability and customer involvement. Source: a16z, The Top 100 Gen AI Consumer Apps, 7th Edition.

🏨 Van der Valk implemented a unified digital foundation across 75 hotels, establishing a single cloud platform with Shiji Daylight PMS. This enabled rapid onboarding, minimal training, and standardized workflows. Strong user adoption fostered scalability and consistent guest experiences, while preserving each hotel's local identity. The project emphasized collaboration between Van der Valk, hotel teams, and Shiji, evolving into a partnership driving continuous innovation. Joris Landa, Operations Director, highlighted the collaborative effort as a key success factor.