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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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  • 1 min

HM Hotels Pioneers AI-Driven Guest Engagement with Reviewpro Reputation – Case Study

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  • 14 April 2025
In an industry where guest satisfaction and efficiency are critical to success, HM Hotels successfully integrated Shiji’s groundbreaking AI-powered functionality, Reviewpro Reputation to respond to guest reviews. This marked a…
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Donatos Pizza Adds Voice Ordering

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  • 14 April 2025
💸 Tapcheck, an on-demand pay provider founded in 2019 by Ron and Kayling Gaver, secured $225 million in equity and debt financing, supported by PeakSpan Capital and Victory Park Capital. The company integrates with nearly 300 payroll systems, has facilitated over $1 billion in early wage funding, and serves 12,000 employer locations. Employers report a 50% improvement in retention, and 70% of employees experience reduced financial stress. Tapcheck offers services to companies like Hilton and Taco Bell and has disbursed over $160M in advance wages to 112,000 McDonald’s employees. The funding will aid in developing new products, enhancing Tapcheck's Mastercard offering, and expanding AI capabilities.
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Fourth Unveils the Restaurant Operations Suite:

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  • 14 April 2025
💸 Tapcheck, an on-demand pay provider, secured $225 million in equity and debt funding. Founded in 2019 by Ron and Kayling Gaver, the company has over 300 payroll and timekeeping system integrations. Employers report a 50% increase in retention, and 70% of employees feel less financial stress using Tapcheck. The service has processed over $1 billion in early wage access, serving 12,000 employer locations, including major companies like McDonald's, with 112,000 employees accessing over $160 million in wage advances. The latest funding consists of a $25 million Series A extension from PeakSpan Capital and a $200 million credit facility by Victory Park Capital. The funds will enhance Tapcheck's products, including its Mastercard offering and AI capabilities, reinforcing its leadership in earned wage access solutions.
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Presto Launches Phone Ordering Business Unit

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  • 14 April 2025
💰 Tapcheck, founded in 2019 by Ron and Kayling Gaver, secured $225 million in funding. The company offers on-demand pay, integrating with nearly 300 payroll systems, and is used by employers like Hilton and McDonald's. It boasts over 50% employee retention improvement, has facilitated over $1 billion in early wage funding, and served 12,000 employer locations. The latest financing includes a $25 million Series A extension from PeakSpan Capital and a $200 million credit facility from Victory Park Capital.
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Tapcheck Raises $225 Million in Equity and Debt Funding

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  • 14 April 2025
📈 Tapcheck, founded in 2019 by Ron and Kayling Gaver, secured $225 million in equity and debt financing, with $25 million in Series A extension from PeakSpan Capital and $200 million credit from Victory Park Capital. The company, integrating with nearly 300 payroll systems, has processed over $1 billion in early wage funding for employees at 12,000 employer locations, including Hilton and McDonald's, serving 112,000 McDonald’s employees with over $160M in wage advances. Tapcheck reports a 50% employee retention improvement and a 70% decrease in employee financial stress. The new funding will expand product development, scale Mastercard access, and enhance AI capabilities.
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Applebee’s Selects New POS, KDS

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  • 14 April 2025
💳 Tapcheck, an on-demand pay provider founded in 2019, raised $225 million in equity and debt financing. The company integrates with nearly 300 payroll systems and has facilitated over $1 billion in early wage funding, serving 12,000 employer locations. Employers see a 50% improvement in retention, and 70% of employees report reduced financial stress. Tapcheck supports major companies like Hilton and McDonald’s, with 112,000 McDonald’s employees receiving over $160M in advance wage disbursements. The latest funding includes a $25 million Series A extension from PeakSpan Capital and a $200 million credit facility from Victory Park Capital.
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REPORT: Restaurants That Prioritize Customer Experience Outperform Competitors by 1.5-2X

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  • 11 April 2025
📈 Realytics, specializing in customer experience (CX) and operational metrics, identifies top-performing brands' key traits: staff training, menu consistency, and quality service. These factors drive growth, enabling store expansion and increased foot traffic. Realytics offers benchmarking against competitors, highlighting crucial CX elements for success. A semifinalist at MURTEC 2025, Realytics provides data-driven strategies to improve guest loyalty and profitability. Their report, "CX Leaders and Laggards 2020–2024," details these findings for the restaurant industry.
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ClearCOGS Secures $3.8M in Oversubscribed Seed Round

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  • 11 April 2025
💻 Palette Hotels is deploying the Quore workflow management solution across all 25 of its properties, aiming to enhance engineering, housekeeping, front desk, management, and above property tools. This cloud-based, mobile-ready, multilingual solution will streamline operations and improve guest experiences. Palette Hotels, operating brands like Marriott, IHG, Hilton, Hyatt, Choice Hotels, Wyndham Hotels & Resorts, and Best Western, expects a quick return on investment by eliminating manual processes and utilizing Quore's dashboard for key insights into hotel performance. The deployment is supported by Quore’s team, including Account Manager Jonathan Ferlez, and aims to improve internal communications and decision-making.
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Restaurant Predictions & Strategies from Paytronix

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  • 11 April 2025
📈 Paytronix sponsored a photo op with MURTEC keynote speaker Daymond John. Paytronix emphasizes a holistic approach to customer engagement with loyalty programs, mobile payments, analytics, and personalized marketing. Integration between vendors is crucial, and brands using CDP and CRM platforms are focusing on personalizing customer experiences. Catering services are evolving with brands reporting up to 32% increases in catering revenue by offering intuitive, streamlined experiences. Key takeaways include the necessity of personalization, expecting strategic collaboration from tech partners, advancing loyalty programs, simplifying catering experiences, and choosing integrated tech solutions.
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Noodles & Company Leverages Loyalty for Menu Promo

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  • 10 April 2025
💾 Palette Hotels is deploying Quore's workflow management solution across its 25 properties to enhance engineering, housekeeping, front desk, management, and other areas. Quore provides a cloud-based, mobile-ready, multilingual solution that streamlines operations and improves guest experiences. Palette Hotels represent various brands including Marriott, IHG, Hilton, Hyatt, Choice Hotels, Wyndham Hotels & Resorts, and Best Western. The solution offers insights into problem resolution costs, guest satisfaction, and more, while also exploring new features like CapEx functionality. Palette Hotels aims to use Quore's full capabilities, leveraging the support from the Quore team for successful implementation.
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