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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

Tapestry Collection by Hilton to Debut in Sub-Saharan Africa With Three Signings

🏨 Hilton to debut Tapestry Collection in Sub-Saharan Africa. On December 22, 2025, agreements for three properties were signed: The Sterling Hotel in South Africa (111 rooms), Ava Hotel in Kenya (91 rooms), and Zaria Court Kigali in Rwanda (80 rooms). Zaria Court Kigali opens this year; The Sterling Hotel in 2027. Hilton plans to expand from 64 to over 160 hotels in Africa. Aleph Hospitality will manage properties in Kenya and Rwanda.
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Outbound Hotels Expands to Yosemite and Sedona in Partnership With Coraltree Hospitality

🏖 Outbound Hotels, December 22, 2025, USA, announces Outbound Yosemite and Outbound Sedona, opening in Q1 and Q2 2026, respectively. Located in California and Arizona, these resorts feature 104 cabins, 14 rooms, and 138 rooms, with amenities like a pool, hot tubs, and spas. Partnering with CoralTree Hospitality, this expansion emphasizes nature-first hospitality. Bookings open November 3, 2025. The partnership enhances operational consistency and supports growth across more U.S. communities.
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  • 3 min

Shiji and PC Hospitality Announce Strategic Technology Partnership in Dubai

💻 PC Hospitality partners with Shiji to implement cloud-based solutions, announced on December 18, 2025, in Dubai. This collaboration aims to enhance efficiency, unify property data, and expand PC Hospitality's portfolio. Shiji's technology, including Daylight PMS, Horizon Distribution, and Infrasys POS, will enable streamlined operations and improved decision-making. Shiji serves over 91,000 hotels globally. PC Hospitality, part of Hashoo Group, operates over 60 hotels in Asia, including luxury and midscale brands, and manages the PC Connoisseur Collection of dining destinations.
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How Mentorship Drives Retention, Culture, and Leadership at Cote Hospitality – Agnelo Fernandes, Cote Hospitality

📖 Agnelo Fernandes, CEO of Cote Hospitality, discusses the GUIDE mentorship program, designed to develop internal leaders and improve retention. The program emphasizes two-way mentorship and human connection over hierarchy, enhancing personal branding in leadership. Results include stronger retention, deeper engagement, and a growing pipeline of future leaders. This approach demonstrates mentorship's strategic role in hospitality. Listen to the episode for actionable insights to boost your business and team.
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Harder Than Rocket Science, but More Fulfilling: Hospitality Lessons from My Journey to CEO – Agnelo Fernandes, Cote Hospitality

📈 Agnelo Fernandes, CEO of Cote Hospitality, pursued his passion for hospitality by removing his MBA to secure an entry-level job. His unconventional journey highlights the challenges of the industry, which he believes surpasses rocket science. Agnelo emphasizes "leading from any seat" and credits diverse mentorship and adaptability to tech changes for his success. His story offers valuable insights for both early career professionals and aspiring leaders.
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Roundtable Reality Check: Hospitality’s Biggest Stories of 2025 and 2026 Predictions

🗺 Waldorf Astoria reopens in 2025. Ultra-luxury hotels are distancing from others. Loyalty programs face a crisis over guest priorities. Trade show fatigue is noted, and brands are swiftly acquiring independents. AI anxiety is compared to overconfidence, and AI is impacting the hospitality workforce indirectly. Route 66 celebrates 100 years, boosting road trips. In 2026, the hospitality economy is expected to be K-shaped, with ultra-wealthy spending rising as mainstream consumers feel the strain.
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Why “Beautiful” Isn’t Enough: Designing Hospitality People Come Back To – Craig Stanghetta, Ste Marie

📖 00:00 - Intro, 02:51 - Growing Up in a Family Hotel, 06:14 - Following Emotion Into a Creative Career, 07:59 - The First Restaurant That Changed Everything, 08:24 - Why Story Matters More Than Style, 09:20 - Designing for Wonder and Escape, 11:24 - Balancing Grit and Beauty, 13:47 - What Theatre Teaches Hospitality, 16:31 - Empathy as a Design Tool, 19:19 - Designing Spaces That Feel Alive, 22:19 - Where to Remove Risk—and Where to Add It, 23:54 - Emotion Is Good Business, 25:39 - Hospitality in an AI-Driven World, 30:09 - Designing from Story and Place, 35:13 - Designing with the Market in Mind, 35:59 - What Being an Owner Changed About His Work, 37:59 - Leading Creative Teams, 44:11 - Social Wellness and the Future of Hospitality.
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