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Posts by author

Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 1 min

Blue Tree Hotels Used Surveys to Improve Reopening

  • Tony Loeb
  • 19 March 2025
The hotel set specific goals for the survey, and the results went far beyond expectations. All their targets were exceeded. • Responses Received: 3,399 vs. goal of 1500 • Conversion…
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How Radisson Hotel Group Cut Review Response Time in Half

  • Tony Loeb
  • 19 March 2025
Based on automation rules within the tool, the hotel’s General Manager (GM) receives an alert when a negative guest review is published. If a response is posted within the time…
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Samuel Braun Hotels Improves Feedback with Reviewpro

  • Tony Loeb
  • 19 March 2025
Samuel Braun Hotels achieved notable success in guest feedback management by leveraging Shiji’s ReviewPro. The hotel group improved its Global Review Index™ (GRI) by 2.7%, implemented an effective management response…
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Attitude Hotels Ranks #1 on TripAdvisor with Guest Focus

  • Tony Loeb
  • 19 March 2025
The company has always had a very strong service culture and staff were quick to take on the new processes and procedures. Heads of Department use ReviewPro during the daily…
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Shiji Group Expands to the USA with New Office in Atlanta, Georgia

  • Tony Loeb
  • 19 March 2025
Shiji continues its international expansion opening Atlanta office led by Greg Berman, and plans to grow office to 100 staff this year. Aim to increase sales, service delivery, software development,…
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Partnership Vetween Sabre and Shiji Distribution | Shiji Group

  • Tony Loeb
  • 19 March 2025
Shiji Group partners with Sabre Corporation via Shiji Distribution Solutions to provide further access to hoteliers to the Chinese travel ecosystem and distribution channels. SINGAPORE and BEIJING, September 28, 2021 – Sabre…
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Dubai World Trade Center | Leading Payment Solutions | Shiji

  • Tony Loeb
  • 19 March 2025
Dubai World Trade Centre, houses retail stores, dining outlets, and several hotels, most of which have now been migrated from a legacy POS to Shiji’s Infrasys with Shiji Payment Solutions.…
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Shiji Acquires Majority Stake in SnapShot with B2 Investment

  • Tony Loeb
  • 19 March 2025
December 1, 2016 Beijing. Shiji announced the B2 investment in SnapShot through Shiji’s wholly-owned subsidiary Shiji (Hong Kong) Limited. With the additional investment of… Beijing, December 1, 2016. Shiji announced…
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  • 2 min

Shiji Expands Globally with New Office in Australia

  • Tony Loeb
  • 19 March 2025
With over 8,000 hotels using Shiji products in the region and international offices in the region Shiji grows presence and opens office in Sydney for sales and customer support. Sydney,…
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SnapShot GmbH Appoints S. Carson Booth as CEO

  • Tony Loeb
  • 19 March 2025
Berlin, 14th May, 2018. SnapShot GmbH announces Mr. S. Carson Booth has joined as CEO to lead the company into its next stage of growth. Booth brings over 25 years…
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