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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 2 min

Florida might ban mandatory restaurant gratuities and service charges

🍴 Florida lawmakers proposed a bill amendment to ban automatic restaurant gratuities for parties of five or fewer and allow service charge refusal for poor service. The original bill, HB 535, already passed multiple state committees. State Rep. Demi Busatta (R-Cape Coral) proposed the amendment after experiencing preset gratuities in Miami. The Florida Restaurant and Lodging Association opposes the amendment, citing service charges as vital for success. If the amendment passes, it would take effect on July 1. Former President Joe Biden launched a strike force to eliminate nearly $20 billion in junk fees, while California and Illinois considered similar legislation, but California exempted restaurants.
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PickPad’s Order Pickup System Wins RTN Start-Up Alley 2025

📱 At MURTEC 2025, PickPad emerged as the winner of the RTN Start-Up Alley competition, featuring 15 start-ups, with a final "pitch off" against All-Day and Livelytics. Based in Chicago, PickPad's order pickup system utilizes sensors and machine learning to automate pickups and integrate with existing POS systems. The event, celebrating its 30th anniversary, was sponsored by SageNet. Judges from Jack-in-the-Box, Cooper’s Hawk, and Jersey Mike’s contributed to the competition's success.
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Fishbowl, Onosys Partner to Elevate Restaurant Marketing, Online Ordering

📌 GTT Communications, Inc. has been chosen by Radisson Hotel Group to enhance their global network's security and performance, connecting 800+ hotels/offices in Asia-Pacific, Europe, Middle East, and Africa with GTT Secure Connect (SASE). Radisson celebrated over 300 new signings and openings in 2024 and operates across 100 countries and 10 brands. GTT Secure Connect provides SD-WAN, distributed security architecture, and 24/7 managed services, including co-management and monitoring. The service model offers flexibility and price stability for Radisson's hotels.
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REPORT: Six Trends Driving Fast Casual, QSR Profitability in 2025

🏨 Radisson Hotel Group selects GTT Secure Connect (SASE) for its global network, connecting over 800 hotels and offices across Asia-Pacific, Europe, the Middle East, and Africa. The group reported over 300 new signings and openings in 2024, marking a record-breaking year, and has properties in over 100 countries. GTT’s SASE framework improves network and application performance, provides robust defense, and offers a tailored commercial arrangement with a flexible pricing catalog for hotels.
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Hotel Internet Services Introduces BeyondTV SmartRoom with Casting

🍴 The National Restaurant Association Restaurant, Hotel-Motel Show® announced the 2025 Kitchen Innovations (KI) Award winners, highlighting foodservice equipment and technology advancements. The Show will run from May 17–20 and will feature a Kitchen Innovations Showroom. Award-winning products such as Alto-Shaam's Origin™ convection ovens, American Metalcraft's BuffetBoost™ Warming Block, Appliance Innovation's SimpliciTea 1500, and Atosa USA's Chillstream™ Undercounter Frozen Food Dispenser, among others, demonstrate significant improvements in efficiency, sustainability, and performance. Products like these aim to streamline operations, enhance customer experiences, and reduce waste, with an emphasis on real-world impact for foodservice operations.
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Peachtree Group Implements Hotel Investor Apps ERP & Accounting Software

🍳 The National Restaurant Association Restaurant, Hotel-Motel Show® announced the 2025 Kitchen Innovations (KI) Award winners, which will be showcased at the event from May 17–20, 2025. The awards recognize advancements in foodservice equipment and technology that enhance kitchen operations and drive growth. Attendees can explore these solutions, which aim to improve kitchen workflows, sustainability, and consistency. The Show brings together various sectors of the foodservice industry and features discussions on kitchen equipment innovation (Saturday, May 17 at 11:00 a.m. CT) and networking opportunities (Saturday, May 17 at 12:00 p.m. CT).
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