CSR and Sustainability

GSTC Section C recognizes that sustainability goes beyond the environment, as it includes protecting cultural heritage, strengthening local identity, and ensuring respectful guest–community engagement. Hotels are required to show how they interact with, protect, and present local culture in meaningful, responsible, and traceable ways.

Innside by Meliá Manchester has completed a refurbishment of its premium rooms and suites as the hotel marks its 10th anniversary in the city centre.  The work covered 52 rooms,…

St Michaels Resort in Falmouth has secured an £8m loan from Triodos Bank UK to support investment in sustainability measures, guest facilities and wider infrastructure.  The funding will also refinance…

Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, hosted the 23rd Annual Coast Hotels Shuhachi Naito Golf Classic in July of this year. This tournament, supported by over 30 partner sponsors, a fully sold-out field of golfers, and a dinner attended by over 175 guests raised valuable funds for two charities this year: the ALS Society of BC and the Vancouver Holocaust Education Centre.

As hotels advance toward GSTC standards, procurement becomes more than purchasing, as it becomes governance. The section A1 and A2 set expectations for hotels to formalize responsible purchasing processes, ensure compliant suppliers, and maintain traceability. Section D2 further requires measurable, data-driven progress in reducing emissions, plastics, and waste.

As guests increasingly seek opportunities to reconnect with themselves, properties are strengthening their appeal through integrated health and wellness offerings closely connected to nature and the surrounding environment. This locally…

Environmental impact has become a defining priority in hotel operations. CO₂ emissions reduction, biodiversity preservation, and marine conservation are now embedded in the daily practices of many properties. This shift…

This article was written by HospitalityOn. Click here to read the original article Since their creation, the Hospitality Awards have recognised the efforts made at every level to improve hotel…

Social responsibility has become a central pillar of hotel operations, shaping both day-to-day decision-making and the strategic direction of properties. Environmental footprint reduction, local integration, responsible HR practices, and community…

This article was written by HospitalityOn. Click here to read the original article Under the High Patronage of  Mr Emmanuel MACRON  President of the French Republic  A moment to remember…