Human Resources - 10 Minutes News for Hoteliers - Page 53

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Outrigger Hospitality Group Appoints Stephen Nickerson as VP of Operations for The Americas

📄 Outrigger Hospitality Group appointed Stephen Nickerson as VP of Operations for The Americas. Nickerson has leadership experience from Sonesta Hotel Corporation, InterContinental Hotels Group, and Candlewood Suites. Previously, he was SVP of operations at Midas Hospitality, managing a U.S. portfolio. Mike Shaff, EVP of Operations, praised Nickerson's expertise and leadership. This strategic move aims to enhance hotel team performance and guest experience across diverse markets.

Hilton Geneva Hotel & Conference Centre Begins Extensive Renovation to Enhance MICE Hub Role by 2026

📍 Hilton Geneva Hotel & Conference Centre, Switzerland, is undergoing a major transformation with Strader SA, lasting until late 2026, focused on enhancing its MICE hub status with new F&B concepts. InterContinental Chantilly Château Mont Royal in the Chantilly forest shifts towards a luxury destination model under new General Manager Gérald Van Reck, emphasizing longer stays, fine dining, and wellness. Both properties aim to boost profitability through innovative revenue streams and strategic positioning.

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Careys Manor Appoints Mandy Walker as Director of Sales and Promotes Frances Trowbridge-Moore to Spa Manager

📈 Mandy Walker joins Careys Manor in the New Forest as director of sales, bringing 18 years of experience from Rhinefield House and expertise in the MICE sector. Frances Trowbridge-Moore, with the company since May 2024, is promoted to spa manager at SenSpa, leading a team of 31, succeeding Lina Lotto, who retired in 2025. General Manager Steve Woodrow highlights their roles in enhancing guest experience and supporting growth.

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Don Carlos Marbella Reopens After €45 Million Renovation, Appoints Jorge Manzur as New General Manager

🏖 Don Carlos Marbella, located between Marbella and Malaga, will reopen in summer 2025 after a €45 million renovation by Selenta Group. Jorge Manzur, with over 20 years at brands like Le Méridien and Westin, is the new GM. The hotel, part of Preferred Hotels & Resorts, offers 284 rooms and 24 residences, with tennis facilities by the Rafa Nadal Tennis Center. Selenta Group aims to enhance its Mediterranean luxury reputation.

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Company Expands to 1,000+ Properties Across 90+ Management Firms with 15× Growth in 2025, Adds Three Senior Executives

🚀 Company achieved 15× growth in 2025, now servicing over 1,000 properties across more than 90 management companies. Three senior executives have been added to support expansion.

Aimbridge EMEA Appointed to Manage Bournemouth West Cliff Hotel and Spa with 83 Rooms and Event Facilities

🏖 Aimbridge Hospitality EMEA is managing Bournemouth West Cliff Hotel and Spa. The 83-room hotel, near Bournemouth Beach, features five function suites for 200 delegates, a restaurant, lounge bar, and two indoor pools. Located seven miles from Bournemouth Airport, it offers leisure and corporate facilities. Aimbridge, a US-based company, outperformed market benchmarks in late 2025 with a gross operating profit index of 101.8, surpassing competitors by nearly two points.

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TFE Hotels Europe Appoints Jens Dünnebacke as Regional Director of Key Accounts to Expand Corporate Travel Partnerships

🛢 TFE Hotels Europe appointed Jens Dünnebacke as regional director of key accounts to grow partnerships in European corporate travel. Reporting to Sin-Han Thiede, he will focus on long-stay business travel. Previously with Edyn Aparthotels, Dünnebacke led B2B sales in Europe. TFE aims to bolster its brands, including Adina and A by Adina, for business travelers and provide accommodation for local and international assignees. His expertise is vital for TFE’s European market expansion.

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HotelREZ Appoints Hadley O'Dwyer as Vice President to Lead Customer Success and Digital Innovation Initiatives

📈 Hadley O'Dwyer joins HotelREZ as VP of customer success and engagement to manage digital innovation and international growth. Overseeing 2,500 hotels in 100+ countries, O'Dwyer, with 20 years' industry experience, aims to enhance customer retention and revenue, leveraging data-driven strategies. His appointment follows John Seaton's as chief growth officer in December 2025, focusing on global service improvements and operational efficiency.

Marc-Antoine Salembier-Santi Appointed General Manager of Hôtel Barrière Le Westminster in Le Touquet by Groupe Barrière

🏨 Marc-Antoine Salembier-Santi, originally from Amiens, has been appointed to lead Hôtel Barrière Le Westminster in Le Touquet, a key asset of Groupe Barrière. Salembier-Santi previously held positions at Four Seasons Hotel George V, Le Meurice, Cheval Blanc St-Barth, and Fouquet’s Paris. Le Westminster, the only five-star hotel on the Côte d’Opale, was redesigned in 2020 by Bruno Borrione and offers 104 rooms, a Michelin-starred restaurant, and a Shiseido Spa.

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Sage Hospitality Group Assumes Management of 208-Room The Ben, Autograph Collection in West Palm Beach, Florida

🏨 Sage Hospitality Group now manages The Ben, Autograph Collection, a 208-room hotel in West Palm Beach, Florida, acquired by Related Ross. Opened in 2020, The Ben offers a rooftop lounge, a heated outdoor pool, two restaurants, and over 17,000 square feet of event space. Situated by Palm Harbor Marina, it’s near Clematis Street and downtown attractions. Sage aims to enhance this vibrant, design-centric property’s guest experience as part of its experiential hospitality focus.

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