Innovation

4304 posts

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ChatGPT becomes a shopping platform

🛒 Oct 1, 2025: OpenAI launches Instant Checkout, allowing U.S. ChatGPT users to buy from Etsy and some Shopify merchants. The new Agentic Commerce Protocol lets merchants integrate products into ChatGPT. ChatGPT’s weekly users hit 700 million globally, appealing to retailers. Amazon and Walmart are not participating yet. This positions OpenAI as a disruptor in e-commerce, challenging companies like Google. Future AI advancements could automate purchases. In hospitality, this could impact hotel bookings, posing opportunities and risks for hoteliers.
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  • 1 min

I built an SEO + AEO monitoring tool that tracks traffic from Google, Bing, Perplexity, Gemini, Claude, Copilot, and Meta AI across ALL your websites in a single dashboard. The link is below, but… | Eduard Mur

💻 I built an SEO + AEO monitoring tool that consolidates traffic data from Google, Bing, Perplexity, and others into a single dashboard. This tool addresses inefficiencies in switching between Google Search Console and Bing Webmaster Tools, lacks AI tracking in GA4, and highlights the importance of Bing traffic. It simplifies monitoring numerous sites and offers 50% off for a month with a promo code. Check it out at [seomonitoro.com](http://seomonitoro.com).
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Shiji Expands Partnership With American Liberty Hospitality

📱 American Liberty Hospitality (ALH) expanded Infrasys POS, Stellaris Digital Dine, and Infrasys POS Move to 7 properties, including Hilton Houston Westchase, in 2023. These technologies streamline operations at locations like DoubleTree Galveston Beach and Embassy Suites Houston Downtown. ALH's centralized system enables flexible service, including poolside ordering and instant payment processing. Shiji's mobile solutions enhance service speed and efficiency, allowing ALH to adapt quickly and focus on guest experience.
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#tourism #traveltech #innovation #customerexperience #nobs #hoteltech | Alex Lamotte-Hysbergue

💸 October 1st: Launching Niji Labs to redefine hospitality tech. The tourism industry faces a billion-dollar issue with vendor-driven tech that frustrates guests and burdens staff. Billions are spent enriching vendors, not enhancing customer or employee experiences. Niji Labs, an innovation agency, aims to prioritize guest satisfaction and real business outcomes, rejecting unnecessary complexity and ineffective "digital transformation." Ready for a strategy that truly transforms? Book a call: [link provided]. #Tourism #TravelTech #Innovation
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Reinventing the Online Guest Journey in the Caribbean

📱 Caribbean hotels leverage digital personalization to enhance guest engagement and improve direct bookings, targeting travelers from North America, the UK, and emerging segments like bleisure travelers and digital nomads. The Caribbean Hotel and Tourism Association (CHTA) represents the sector across 32 countries, advocating for direct bookings. Properties like Sailrock South Caicos use AI and predictive technology for personalized experiences, boosting guest trust and conversion rates. Intracaribbean travel has rebounded since 2022, despite challenges from carrier losses.
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Mews Announces Acquisition of Flexkeeping

💼 Mews announced the acquisition of Flexkeeping, a housekeeping automation platform, in New York. Flexkeeping, founded in 2012, enhances productivity by 40% and reduces guest complaints by 45%. Its tools automate room assignments and facilitate team collaboration. Mews aims to integrate these capabilities into its PMS, promising revolutions in cleanliness and staff collaboration. Executives Richard Valtr and Matt Welle emphasize improved efficiency, while Flexkeeping's Luka Berger anticipates new standards in hotel operations.
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ChatGPT made agentic checkout a reality! I must admit I thought it will take more time and investors were even more pessimistic. But we are already there. You can now buy products within ChatGPT… | Kevin Gauthier

🛒 **Stripe has launched initiatives in agentic commerce.** Millions can now shop via ChatGPT, powered by Stripe. Instant Checkout is being implemented, and purchases can be made directly in chat from Etsy and soon Shopify. The Agentic Commerce Protocol (ACP), co-developed with OpenAI, supports secure transactions between buyers, AI agents, and businesses. Stripe also introduces Shared Payment Tokens for secure credential transfer. These advancements prepare agentic commerce for widespread use.
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Disconnected by Design: How Hotel Systems Became a Barrier

📱 Hotels face pressure to modernize with tech but struggle due to system integration issues, using an average of 20 systems, with some brands exceeding 50. Fragmented infrastructure and closed systems from tech vendors limit hotels' ability to innovate and improve guest experiences. Integration should align with business goals to enable real-time insights and automation. Industry-wide collaboration is needed to achieve seamless integration and drive future hospitality innovation.
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OpenAI just announced that shoppers can checkout in-app from Etsy and Shopify merchants. It is exactly the integration we knew was in the works. This is not agentic commerce – people still need to… | Juozas Kaziukėnas

🛒 OpenAI now offers in-app checkout for Etsy and Shopify merchants, announced in September 2025. Shoppers can complete purchases through ChatGPT, though interactions remain non-agentic, requiring user decisions. Merchants incur a small fee on completed purchases, but the service remains free for users and does not influence product prices. ChatGPT's integration excludes major retailers like Amazon and Walmart, focusing on smaller platforms. The model might adapt to include ads or sponsored listings in the future.
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