Innovation

San Diego, CA & Las Vegas, NV – December 18, 2025 — Cloudbeds, the intelligent unified platform powering hotel growth, today announced a strategic partnership with Traversing.ai, the AI-driven contact center and conversational booking platform transforming how hotels engage with guests.

This article was written by Lodging Magazine. Click here to read the original article AUSTIN, Texas—Oracle announced updates to its Oracle Payments solution, including the launch of an in-terminal charitable…

Shiji, the global leader in hospitality technology, announced today that PC Hospitality, Asia’s largest hospitality conglomerate, has entered into a strategic partnership to implement Shiji’s modern suite of cloud-based solutions across its portfolio. This collaboration supports PC Hospitality’s long-term technology roadmap by centralizing data, strengthening distribution strategy, and enabling more agile, efficient, and scalable operations that deliver stronger value for investors, partners, and property owners.

Nearly three quarters of hospitality leaders expect to implement artificial intelligence (AI) solutions in the next 12 months, according to a new industry survey, despite low business confidence and financial…

Reddit bills itself as “the most human place on the internet,” but the proliferation of artificial intelligence-generated content is threatening to squeeze some of the humanity out of the news-sharing…

I’m sharing my latest deck: “AI x Commerce in 2025” (there is a download button once you click on the slides). It is a collection of nine stories I’ve been…

Reading Time: 2 minutes US: Independent group Lafayette Hotels has doubled its online direct bookings since adopting property management system RMS.  Before partnering with RMS, Lafayette relied on six separate…

Hospitality has always been a people business. What changed is the amount of invisible work we expect those people to carry. Manual checks, repetitive admin, systems that don’t talk to each other. This cognitive load drains energy before a guest even walks through the door.

In hospitality, the most meaningful impressions are often formed in the smallest moments. The quiet return to a room after a long day. The subtle pause before the door opens. The sense of arrival.