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Innovation

4888 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

4 reasons hotel profitability leaders should attend PERFORM | Duetto

  • Duetto Content Team
  • 15 January 2026
📈 April 16 is the date of PERFORM, a global summit for hotel leaders. HotStats data reveals a 19% increase in Global RevPAR since 2019, but booking costs rose by 25%. Labor cost inflation contributes to low flow-through, challenging hoteliers to focus on profitability, not just revenue. The summit offers strategies from various industries and encourages team participation. Early bird registration ends January 31. PERFORM invites hotel owners, executives, and leaders to shape future profitability strategies.
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Mag HON 362-363: The Peninsula Hotels grow step by step to keep the exclusiveness

  • e.koureli1
  • 15 January 2026
📁 The Peninsula Hotels follows a strategic approach focusing on four pillars: location selection, guest experience, technological innovation, and sustainability. It emphasizes prestige markets and slow development, with the Kadoorie family meticulously selecting sites and partners. Recent openings in London and Istanbul exemplify this process. Despite challenges, all properties have earned Forbes Travel Guide’s "Five-Star" rating. Technology plays a crucial role, with the Shiji Enterprise Platform enhancing digital maturity and personalization.
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  • 4 min

Partner events at Mews 2025: collaboration in action

  • Tom Brown1
  • 15 January 2026
📈 2025 saw Mews host a series of events focusing on the future of hospitality, with gatherings in multiple locations. These included larger Hospitality Horizons events and smaller roundtables, which fostered deeper conversations on AI, automation, and industry changes. Key topics included Mews Payments, RMS advancements, and agentic AI. The events emphasized transparency, trust, and collaboration, with consultants sharing insights. As 2026 approaches, these partnerships aim to drive transformation in the hospitality industry.
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  • 2 min

Global Asset Solutions marks landmark year of growth, expansion and innovation

  • Automatic
  • 15 January 2026
🏨 Global Asset Solutions expanded globally in 2025, appointing key leaders like David Ordoñez and Leanne Reddie. Assets managed rose 35% to USD 6.6 billion in Europe, the Middle East, and Asia Pacific. The firm advised on over USD 27 billion since 2007, reopening its Singapore office and merging with Perception Hospitality. New services include M&A advisory and strategic consulting. The firm advanced projects in Paris, Venice, and Australia's Gold Coast, launching over 60 leadership pieces and a redesigned website.
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  • 2 min

Stay Launches Corporate App to Help Hotel Groups Own the Mobile Channel and Drive Direct Bookings

  • Automatic
  • 15 January 2026
📱 Barceló Hotel Group, H10 Hotels, Palladium Hotel Group, and Vincci Hoteles are early adopters of STAY's Corporate App. This app, launched by STAY, enables hotel groups to manage and personalize the guest experience directly through a branded mobile channel, enhancing direct bookings and loyalty. With integration to existing systems, hotel groups retain control over content and configuration. STAY is utilized by more than 1,300 properties worldwide to streamline operations and boost revenue.
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  • 2 min

The Transparency Gap: Why the Owner-Operator Model is Broken

  • Anders Johansson
  • 15 January 2026
📈 Hotel owners face challenges due to "Strategic Blindness" caused by misaligned incentives and information asymmetry. Operators focus on gross revenue, often overlooking net profit. Legacy contracts limit owner intervention, delaying vital data. Demand Calendar offers real-time data, enabling instant visibility, strategic execution, and integration beyond spreadsheets. This solution aligns operators and owners, fostering transparency and efficiency. Transition to this model for proactive, data-driven decision-making in hospitality.
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Where Nature Opens the Door: Wooden and Bamboo Key Cards in Zen Hospitality

  • Automatic
  • 15 January 2026
🏠 Since 2011, GCSTIMES, headquartered in China, US, UAE, France, and Australia, has innovated sustainable hospitality solutions. Their wooden and bamboo key cards, used in Japanese hotels and Zen resorts, emphasize simplicity and balance. Operating in over 140 countries, with 14 subsidiaries, they support 100,000 hospitality groups globally in sustainability efforts. GCSTIMES' brand portfolio includes GCS, AUROkeys, Xenyra, and Glint Spot, delivering sustainable smart cards and cultural gifts.
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  • 1 min

Manila Interntional Airport rolls out…

  • Kate Harden-England1
  • 15 January 2026
🛫 Passengers at Ninoy Aquino International Airport (NAIA) can now complete immigration in under 20 seconds with new biometric terminals. The airport, handling over 50 million passengers annually, installed 24 eGates last month. The $3B modernization project, led by New NAIA Infrastructure Corporation (NNIC), aims to enhance efficiency and security. Amadeus technology plays a key role, with an additional 54 eGates expected early this year. The initiative involves collaboration between airport operators, border authorities, and tech partners.
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  • 2 min

The strategic realities of a new era

  • Automatic
  • 15 January 2026
📈 Jan 15, 2026 - Business leaders face a shift from a unipolar to a multipolar world. Key shifts include technological evolution from digitization to automation and demographic changes demanding productivity boosts through automation and redesign. Energy transitions towards electrification are critical to strategy. Industries are increasingly high-value, requiring focused competition. Capital discipline is essential amid slower growth. McKinsey emphasizes identifying strategic signals to navigate these changes effectively. For more insights, visit McKinsey & Co.
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Canary’s AI Voice Recognized as Best Hospitality Solution by HotelTechReport

  • Automatic
  • 14 January 2026
🏨 Canary Technologies, on January 14, 2026, in San Francisco, won the Best Voice & Call Center Software award at the HotelTechAwards. Recognized for AI Voice, it offers 24/7 call automation, reducing hold times and improving service. They also excel in omnichannel AI with webchat and messaging. Used by Wyndham Hotels & Resorts and others, Canary improves bookings and efficiency. Trusted by 20,000+ hotels in 100+ countries, Canary also won eight other awards for their AI solutions.
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