Innovation

📲 Boostly, on January 2024, received a U.S. patent for its innovative messaging technology. The technology transforms guest data from POS systems into personalized marketing messages, revolutionizing restaurant marketing. This patent, following a $22 million Series A led by PeakSpan Capital, empowers restaurants to engage with customers through behavior-based SMS campaigns. Boostly aims to provide smaller restaurants the sophisticated marketing tools typically available only to large chains, enhancing guest experiences and driving revenue.

📱 Boostly, a marketing platform for restaurants, received a U.S. patent for its technology that enhances customer data usage from platforms like POS systems for personalized messaging. This development supports restaurants in converting first-time patrons into regulars. The patent enables data collection, marketing opt-ins, and targeted messaging. CEO Shane Murphy highlighted its significance for restaurant marketing. Boostly's recent $22 million Series A fundraising led by PeakSpan Capital further boosts its offerings, including AI-powered tools and social media management.

🏨 As the festive season approaches, hotels must ensure profitability beyond just booking function spaces. Instead of isolating event performance, consider the total group value, including guest rooms, F&B, and ancillary services. Conduct displacement analyses to prioritize high-yield events. Use technology like OpenSpace to optimize bookings and streamline team alignment. Atrium Hotel Mainz increased RevPASM by 22% using day-specific pricing. Optimize every function with strategic tools, transforming event spaces into high-performing assets year-round.

📈 Jack in the Box Q3 2025: same-store sales decreased by 7.1%, with company stores at -6.4%. Del Taco saw a 2.2% drop in company stores. Digital sales mix: Jack 18.5%, Del Taco 20%. $5.5 million invested in marketing and operational improvements. Over 2,000 restaurants upgraded with new POS, with full rollout by month-end. All Del Taco locations have kiosks. Over 1,000 locations to be remodeled. Emphasizing tech upgrades to boost guest experience.

💻 Meyers led MGM's "Front Desk of the Future" project at New York-New York, reducing check-in time from 6 minutes to 94 seconds using custom kiosks, completed in 10 months. An AI-powered tool now streamlines banquet event orders at Mandalay Bay since February 2025, automating dish parsing and routing for chefs, enhancing efficiency without sacrificing flexibility. This highlights Meyers' innovative approach in hospitality technology.

💻 TRYBE and Revinate announced integration, August 2025. TRYBE, a cloud-native spa and leisure booking platform, connects with Revinate, enhancing guest profiles beyond accommodation. The integration allows hospitality teams to deliver tailored guest engagement and personalized upselling, boosting revenue opportunities. Ricky Daniels, co-founder of TRYBE, and Dan Hang, president and COO of Revinate, highlight streamlined operations for exceptional guest experiences and a unified view of guest data, enabling clear segmentation without guesswork.

Trying to propose a shared standard for data interoperability in hospitality is like walking through Times Square during New Year’s Eve wearing a Cannibal Corpse T-shirt. It feels like a…

💰 Zebra Technologies Corp will acquire Elo Touch Solutions for $1.3 billion in cash. Elo, with $400 million in annual sales, is known for kiosks and touchscreen solutions. The deal, expected to close in 2025, will expand Zebra's market by $8 billion. Zebra will fund the purchase using cash and credit. The acquisition aims to enhance self-service and automation across retail and other sectors, contributing $25 million in annual EBITDA synergies by year three.

🏨 Saar Shai, co-founder of Wanderland, introduces "Screener," a modular, themed room divider for hotels, inspired by observing his children on vacation. This innovation addresses the lack of connecting rooms and enhances the family stay experience, thereby boosting guest loyalty. Saar emphasizes the importance of partnerships with creative hoteliers and advocates for starting small to achieve significant wins in hotel operations.

🚀 Little Caesars teams up with Serve Robotics for autonomous pizza delivery in Los Angeles via Uber Eats. Serve robots, capable of carrying four large pizzas, expand their reach in Los Angeles, Miami, Dallas, and Atlanta. Trish Heusel, VP at Little Caesars, highlights innovation and reduced environmental impact. Serve aims to enhance delivery experiences, while Uber Eats' Megan Jensen emphasizes convenience and sustainability. Explore autonomous delivery on Uber Eats with Serve's robots, enhancing customer experiences.