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Innovation

4708 posts

[[ 9 ]]

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  • 2 min

Travelsoft unveils Travelsoft Pay with…

  • Kate Harden-England1
  • 12 September 2024
🏖 Travelsoft announces the launch of Travelsoft Pay, an embedded payment service developed with Worldpay, aimed at improving payment solutions for its clients globally. The service promises advanced services, preferred payment methods, real-time transaction monitoring, and same-day bank transfers. Features include minimising fraud with Worldpay's Fraudsight, live refunds within 30 minutes, and automated payouts via a user-friendly dashboard. Charles Tandonnet, VP of Travelsoft, highlights the need for better international payment solutions. Maria Prados of Worldpay emphasizes the goal to simplify payments for travel sellers.
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  • 3 min

Loyalty in Action: How Oliver Hospitality Is Engaging Guests and Boosting Signups

  • Tony Loeb
  • 12 September 2024
🏨 Oliver Hospitality, founded in 2009, launched the "Invited by Oliver" loyalty program and achieved 9,200 signups in three months. The brand operates properties in the Southeast and California, focusing on personalized experiences for guests. The tech for the program was developed with Amadeus, complementing existing tools and managed in-house for customer engagement. Success metrics include new member signups and booking actualization rates, aiming for all guests to become members. The program integrates with Infor HMS PMS for front desk efficiency. Key advice: involve all departments early and allow plenty of time for implementation.
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Fourth Releases AI for Restaurants

  • Tony Loeb
  • 11 September 2024
💻 Kevin Vasconi, former CIO of The Wendy’s Company, appointed as Chief Digital and Technology Officer at Papa John’s. Vasconi tripled Wendy’s ecommerce in three years and will now lead Papa John’s digital and technology strategy. Papa John's Executive Leadership Team is also expanded with Ravi Thanawala, now Chief Financial Officer and EVP, International, and Joe Sieve as Chief Restaurant and Global Development Officer. Vasconi's experience includes roles at Domino’s and Ford Motor Company amongst others.
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  • 3 min

Massimo Brancaleoni Joins Kempinski Hotels as Chief Commercial Officer

  • Tony Loeb
  • 11 September 2024
📍 Obvlo reduces content creation time from two weeks to just 60 minutes with AI tools. Personalized local guides enhance guest experience, driving higher revenues and loyalty. AI technology updates 5-10% of dynamic content daily, ensuring accuracy and relevance. Obvlo targets over 100 guest archetypes, factors in weather, and promotes local businesses for authentic experiences. Hotels gain actionable insights through Google Analytics integration, aiding in remarketing and personalized offers. Obvlo's CEO, Callum McPherson, emphasizes the commitment to up-to-date, high-quality content.
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  • 3 min

Kimpton De Witt Partners with IRIS to Provide Guests with a Self-Serve, Mobile F&B Ordering Experience

  • Tony Loeb
  • 11 September 2024
📱 Obvlo has revolutionized the creation of dynamic hotel destination guides, now producing them in 60 minutes—a reduction from two weeks. Their AI tools personalize content for any destination, continuously updated for relevance and accuracy. Obvlo's platform supports over 100 guest archetypes, considering factors like weather and preferences. Daily, 5-10% of the content is refreshed, ensuring up-to-date information. This innovation benefits both large hotel chains and smaller hotels by removing cost barriers and boosting revenue through data-driven personalization and targeted marketing.
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  • 3 min

The Power of Google PMTG: How AI-Driven Ads Drive Hotel Bookings

  • Tony Loeb
  • 11 September 2024
📢 Travelers view an average of 141 pages over 45 days before booking. Google Performance Max for Travel Goals (PMTG) boosted website traffic by 30% and clicks by 6% in the first half of 2024 for hoteliers. The study between January and May 2024 indicated a 31 times Return On Ad Spend (ROAS), with 32 room bookings per hotel, a 6% Click-Through-Rate, a cost of $0.04 per click, and 62,000 average clicks generated. PMTG increases hotel visibility across Google's channels using AI.
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  • 2 min

Bushra Alolayan, Ph.D on LinkedIn: How Saudia and Riyadh Season are turning retired aircrafts into luxury… | 123 comments

  • Bushra Alolayan Ph.D
  • 11 September 2024
💃 The Eastern & Orient Express, a Belmond Train, features the new Dior Spa, enhancing luxury travel in Southeast Asia. Dior's previous Belmond collaborations were on the Venice Simplon-Orient-Express and the Royal Scotsman. The train's refurbished Art Déco design includes a spa carriage with green and gold tones. Offering two itineraries, "Essence of Malaysia, The West Coast" from Singapore to Kuala Lumpur and "Wild Malaysia, The East Coast" from Singapore northward, the spa harmonizes with the region's landscapes, incorporating Dior's green toile de Jouy design. This partnership redefines luxury travel by focusing on transformative wellness experiences.
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  • 3 min

Travly Launches Online Travel Agent for Social-First Traveler

  • Tony Loeb
  • 11 September 2024
📄 Obvlo has revolutionized dynamic hotel destination guide creation, achieving a record completion time of just 60 minutes. This advancement is due to Obvlo's self-developed AI tools, which reduced content production time from two weeks to an hour over the past year. Obvlo's platform offers personalized guides tailored to over 100 guest archetypes, continuously updated content, and promotes local independent businesses. It enables hotels to generate revenue through targeted remarketing and personalized in-house offers, and integrates with Google Analytics for valuable insights. CEO Callum McPherson emphasizes the consistent freshness and quality of their content, with daily updates to about 5-10% of their dynamic content, ensuring information is never outdated.
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REPAY and Otelier DigiPay Integration Revolutionizes Hotel Vendor Payments

  • Tony Loeb
  • 11 September 2024
💾 Kevin Vasconi appointed as Chief Digital and Technology Officer at Papa John’s International Inc., previously CIO at The Wendy’s Company. Vasconi responsible for digital and technology strategy, enterprise architecture, engineering, data analytics, and global franchise technology. He aims to innovate customer solutions and enhance Papa John’s digital presence. Ravi Thanawala appointed CFO and EVP, International, overseeing international markets. Joe Sieve becomes Chief Restaurant and Global Development Officer, managing global development and restaurant operations.
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  • 3 min

eviivo and HyperGuest Announce Partnership

  • Tony Loeb
  • 11 September 2024
📰 Obvlo has revolutionized dynamic hotel destination guides by reducing the creation time from two weeks to 60 minutes. Using AI tools, the platform offers in-depth, highly personalized and continuously updated content for any destination globally. Obvlo tailors recommendations to over 100 guest archetypes, taking into account weather, time, and preferences while promoting local businesses. The innovation benefits hotels by increasing revenue and loyalty through targeted remarketing and personalized offers, seamlessly integrating with Google Analytics and hotel apps. CEO Callum McPherson highlights the fresh, high-quality content that enhances the guest experience.
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