Hushpitality: Seeking sweet silence
In 2026, travelers trade noise for nuance as rest, solitude, and mindful design redefine the meaning of escape Oct 15, 2025 In 2026, travel will become less about movement and…
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Chat becomes a performance channel
Driving a shift in how advertisers reach and convert users within conversational AI Oct 15, 2025 With ChatGPT’s introduction of integrated apps (via an Apps SDK), chat is evolving from…
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Influence Society Releases Fourth Edition of Societies Quarterly, Showcasing the New Language of Exceptional Hospitality
Q4 2025 edition of Societies Quarterly explores how design, culture, and technology are redefining what it means to create memorable guest experiences in a rapidly evolving world. PARIS, France, 14…
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Redefining hospitality customer service: Automation and AI as tools to enhance leadership
Seasonal surges are a fact of life for hospitality industry professionals. Increased bookings bring higher revenues, but they also trigger heavier call volumes for customer service departments. The result is…
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What does exceptional hospitality look like today? Download SOCIETIES Magazine
https://www.influence-society.com/societies-magazine As 2025 draws to a close, the creative landscape is evolving faster than ever. Design languages are shifting. AI tools are maturing. Culture is in flux. And through it…
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What does exceptional hospitality look like today? It looks like hotels that think like creative studios. Like technology that fades into the background. Like experiences that stay with you long… | Influence Society
What does exceptional hospitality look like today? It looks like hotels that think like creative studios. Like technology that fades into the background. Like experiences that stay with you long…
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Until AGI, reading the room remains a human skill
PLATINUM CRAFT / fastcompany What do a vegan and an Amex platinum holder have in common? You’ll learn it before you even sit down at the restaurant. Plenty has been…
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The shift from automation to intelligence: AI agents explained
En español, en français, em português. For years, chatbots have been the entry point to automated customer interaction. They were useful, predictable, and cost-effective. But they were also rigid, limited,…
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Multilingual AI Agents: Scaling Guest Support Across Borders
Ever lost a booking because a guest did not understand your reply? Or watched your staff struggle to explain a late check-out policy to someone who does not speak their…
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Booking.com launches agentic AI tools
This article was written by Travolution. Click here to read the original article Booking.com has launched a string of customer-facing agentic AI innovations. The OTA giant’s Smart Messenger and Auto-Reply…
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