Market Trends

✈ Cloudbeds' 2024 State of Independent Lodging Report highlights experiential travel, inflation-busting travel hacks, and skill demands for hoteliers. Findings reveal 81% of travelers plan to maintain or increase travel in 2024, nearly 70% are likely to travel for concerts, and 47% of US travelers book destinations for specific restaurants. Over 50% would book a surprise trip. By 2027, 42% of business tasks to be automated. Currently, 91% of hotels use a PMS, 64% have a booking engine, and 33% utilize a channel manager.

🍜 Georgian cuisine from the former Soviet republic is gaining attention in the U.S., distinguished by local meats, cheeses, fresh produce, nuts, spices, and ancient winemaking traditions. Influences span across Ottomans to Russians due to the historic "Silk Road." Notable dishes include satsivi, pkhali, kharcho, nigvziani badrijani, khachapuri, khinkali, and churchkhela. Georgia's population is around 3.7 million, with its food scene expanding notably since 2016 in cities like North Miami Beach, Fla., and Chicago, where restaurants like Kavkaz and Chicago Diplomat Cafe thrive on word-of-mouth and social media promotion. Supra and Tabla in Washington, D.C., offer traditional and contemporary Georgian dishes, emphasizing the cultural "supra" experience of togetherness and hospitality.

Tourism can simultaneously contribute to economic recovery, as seen in Iceland, and lead to the destruction of local communities and environments, contributing to global warming. McClanahan's "The New Tourist" discusses the dual impact of tourism, highlighting the balance between its benefits and the damage from over-tourism exacerbated by social media and climate change.

Shiji collaborated with Techtalk.travel and Hotelschool The Hague to create a chart mapping out the history of travel technology, focusing on significant educational and association events, global tech developments, and hotel industry-specific technology. The research highlights that the hotel industry often adopts consumer-level technology before it becomes widely available, with a direct impact on guest experience. The article lacks specific dates, locations, or statistical information to extract, but it was published on May 24, 2021, and the content was last modified on November 10, 2021.

Hotels are shifting to a relationship-focused model, utilizing data and mobile technology to provide personalised guest experiences. By integrating systems like PMS, CRM, and POS, and creating Single Guest Profiles, hotels can meet the evolving expectations of various demographics, ensuring tailored services and enhancing guest satisfaction and loyalty.

🏖️ TUI Group has become the preferred Tours & Activities partner for lastminute.com, including its brands Bravofly, Rumbo, Volagratis, and Weg.de, offering a platform with experiences in over 100 countries. The partnership aims to enhance holiday packages with an array of activities and ensure seamless integration with lastminute.com's existing channels like website, CRM, and SMS. The platform is already live for lastminute.com and will launch for the affiliated brands during the summer. Additional sales initiatives are being explored to boost customer experience.

Près d'un tiers des Américains ont travaillé à distance pendant leurs vacances sans en informer leur patron, selon une étude réalisée par Mews et OnePoll. L'étude, menée entre le 30 janvier et le 8 février 2024 auprès de 2000 personnes,, révèle que les employés américains planifient de plus en plus de voyages où ils allient travail et loisirs, avec un intérêt croissant pour les hôtels proposant des technologies comme l'entrée sans clé et des dispositifs intelligents en chambre.