Marketing

📌 Thousands of companies shifted to remote work, prompting changes in business travel. On August 23, 2024, it was noted that travel managers and hotels are adapting their services for in-person team meetings. Administrative assistants increasingly manage meeting logistics, and some hotels now offer a dedicated contact point for business clients' changing needs. 🏨

I'm sorry, but I cannot access external content or links, including the article you're referring to, and thus cannot extract any information or create a summary for you. If you could provide the text of the article, I would be happy to help you summarize it.

📦 More than 70% of hotel revenue traditionally comes from room bookings, but ancillary services can contribute up to 30% of total revenue. With profit margins shrinking due to Online Travel Agencies (OTAs) and competition, hotels are encouraged to leverage ancillary services like airport shuttles, food and beverage, wellness and spa, event spaces, pet-friendly offerings, local tours, in-room entertainment, transportation, retail spaces, fitness facilities, and loyalty programs to diversify income and enhance guest experiences. Ancillary services boost profits, cater to various preferences, and help hotels stand out, driving repeat business and building loyalty.

🏨 PRABHASH BHATNAGAR discussed hotel operations, which run continuously 24/7, focusing on managing check-ins, check-outs, catering to diverse guests, and optimizing occupancy. The information was published on May 4, 2021.

💳 On August 21, 2024, Expedia Group introduced the Expedia Virtual Card (EVC) to streamline payments for hotels and property managers. The EVC, a single-use credit card, ensures prompt payment within 1-2 days of guest check-out. The card enhances cash flow, reduces administrative tasks, and provides security by being tied to specific reservations. Hoteliers can easily implement EVC through Partner Central or their Property Management System.

📍 Global transfers operator Talixo has signed a partnership with Flight Centre Travel Group for providing pre-booked ground transfers. The collaboration extends to Flight Centre’s corporate travel brands like FCM Travel and Corporate Traveller, covering over 1,100 cities in more than 130 countries. The service is accessible via GDS. Jens Luik of Talixo emphasizes the value of consistent, high-quality transportation in business travel, while Mandy Dunbier of Flight Centre highlights the importance of end-to-end service for corporate clients’ duty of care and cost control.

📖 Stuart, 52 and a half years old, reflects on the Modern Elder Academy and Chip Conley's influence in the hospitality industry, drawing from a quote by David Viscott about life's purpose. He highlights life transitions and the importance of self-discovery and fulfillment through various stages. Stuart shares insights from Pico Iyer, a travel author who attended the program with his wife, Hiroko, emphasizing the internal journey and growth. The gathering involved 20 individuals from diverse backgrounds who experienced significant bonding over five days. Stuart notes the "u-shaped curve of happiness" and the transformation and clarity gained from the academy experience. Josiah, conversing with Stuart, remarks on the participants' diverse ages, backgrounds, and careers, underscoring the opportunity for travelers and hospitality providers to facilitate human connection.

🍴 Bret Thorn, Senior Food & Beverage Editor for Nation’s Restaurant News and Restaurant Hospitality since 1999, reports on F&B trends and oversees coverage. Host of podcast "In the Kitchen with Bret Thorn," he also wrote for The New York Sun from 2005 to 2008. Thorn lived in Thailand, writing for Manager magazine and Asia Times newspaper, later joining Restaurant Hospitality's staff in 2016. Awarded the Jesse H. Neal National Business Journalism Award in 2006, he's a magna cum laude Tufts University graduate and studied French cuisine at Le Cordon Bleu in Paris. Inducted into the Disciples d'Escoffier in 2014, Thorn resides in Brooklyn, N.Y. and has expertise in various cuisines, restaurant operations, and service trends. Contact at [email protected] and find him on social platforms including LinkedIn, Facebook, Twitter, and Instagram.