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Influence Society Partners with Laurent Taïeb’s Villa Colette for the Launch of a New Luxury Hotel in Cap Ferret

  • 10minhotel.com
  • 9 April 2026
PARIS, April 9, 2026 – On the occasion of the opening of Villa Colette , a new luxury hotel located facing the Arcachon Basin in Cap Ferret, Influence Society announces its partnership with the establishment to lead two key pillars of its digital presence: the development of its website on Webflow and the management of its paid acquisition strategy via Google Ads and Social Ads. Spearheaded by Laurent Taïeb, owner of Villa Colette, the project aims to rapidly introduce this new address, leveraging a digital strategy aligned with its premium lifestyle positioning. ‍Described by Laurent Taïeb as a “seaside home with the standards of a hotel,” Villa Colette features 28 rooms and suites, a restaurant, a bar, and a terrace overlooking the horizon. Set in a high-end universe with interiors designed by Philippe Starck, the experience is further enriched by its exceptional environment, nestled between the Arcachon Basin, the Atlantic Ocean, and the pine forest. In the context of this opening, the digital challenge is twofold: to faithfully translate online a brand identity deeply rooted in the destination, and to rapidly activate acquisition drivers capable of generating awareness and bookings. ‍ “For Villa Colette, it was essential to rely on a partner capable of understanding both our positioning, our brand universe, and the performance imperatives linked to an opening,” says Laurent Taïeb. “Influence Society is supporting us on concrete levers, with an approach that is both strategic and operational.” ‍The website has been designed to reflect Villa Colette’s distinctive positioning and highlight a lifestyle proposition expressed as much in its dining spaces as in its natural experience assets. Located at the tip of the Cap Ferret peninsula, the hotel is conceived as a joyful house facing the basin, offering the chance to escape by bike through the pine trees to the village of L’Herbe, board one of the emblematic pinasses (traditional boats) to the Dune of Pilat, or enjoy a romantic interlude facing the sea. The support provided by Influence Society will enable Villa Colette to structure its launch, notably through targeted communication campaigns on social media. ‍ “For an opening like Villa Colette, the digital aspect must play an immediate and structuring role. It must carry the image of the place, streamline the traveler’s journey, and support demand from the very first phases of commercialization,” adds Sébastien Felix, Founder & CEO of Influence Society. ‍In Cap Ferret, Villa Colette embodies a new high-end destination, combining a complete experience of accommodation, dining, and local lifestyle. For Influence Society, this partnership illustrates the growing importance of a coherent digital ecosystem from a hotel’s inception, associating brand platform, user experience, and media activation. About Influence Society Influence Society is a creative agency at the intersection of marketing, technology, and hospitality. Helping extraordinary establishments craft compelling brand narratives, blending aesthetics with cutting-edge digital strategies. Through visionary storytelling, innovative marketing, and deep industry expertise, the agency enables hospitality professionals to stay ahead in an ever-evolving landscape. For more information about Influence Society, visit www.influence-society.com
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Tambourine One Continues to Redefine Hotel Technology with Built-In Website Personalization

  • 10minhotel.com
  • 9 April 2026
Tambourine, the global leader in hotel marketing technology, today announced how its recently launched Tambourine One—an integrated website and booking engine platform built to simplify the path to booking and reduce costs—is transforming the way hotels personalize their websites by eliminating third-party pop-ups entirely. Tambourine One's native website personalization, built directly into the platform, replaces the disruptive overlays that have long frustrated guests and diluted the hotel booking experience. Website personalization has become an essential tool for hotels looking to drive direct bookings, but the industry has relied almost exclusively on third-party pop-up tools to deliver it. These overlays interrupt the guest journey, slow page load times, and create a fragmented experience that undermines the brand. Tambourine One takes a fundamentally different approach where personalization is woven directly into the website, delivering targeted content and promotions without a single pop-up. Pop-ups have always been a half measure. They prioritize the delivery of an offer over providing a seamless user experience. With Tambourine One, personalization is no longer something bolted onto the website and instead is part of the website itself. No third-party overlays, no third-party scripts, no disruption. Just a better experience for guests and better results for hotels. Thomas McDermott, CMO at Tambourine Native Personalization Features Built In to Tambourine One: Personalized Homepage Headers: Dynamically customize hero images, video, and messaging to match guest segments—no static, one-size-fits-all homepages. Strategic High-Impact Placements: Promote offers and packages across multiple premium positions on the website, maximizing visibility without interrupting the browsing experience. Advanced Targeting & Segmentation: Personalize content based on user geography, device type, and referral source to deliver relevant messaging to every visitor. Intuitive Front-End Editor: Update personalized content in real time with a visual editor—no coding or developer support required. Built-In Brand Guardrails: Maintain visual consistency across every touchpoint, ensuring personalized content always aligns with the property’s brand standards. Zero Additional Cost: Native personalization is included in Tambourine One, eliminating the expense of third-party personalization vendors. Tambourine One is designed to reduce hotel technology layer. And when you successfully reduce tech layers, you can eliminate the technology fees associated with those layers. Built-in personalization is just one of those tech layers. Mekell Barker, SVP of Account Service About Tambourine Tambourine is the global leader in hotel marketing technology, delivering integrated solutions that drive direct revenue and solve the industry's toughest commercial challenges. With a product suite spanning sales, marketing, revenue, and now reservations, the company is known for pairing best-in-class service with a design-led approach—solving complex problems with elegant, high-performing solutions. Trusted by hotel brands in over 50 countries, Tambourine continues to set the standard for innovation and results in hospitality. Visit tambourine.com for more information.
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Shiji and Minor Hotels Declare AI-First Strategies, Madrid Hotels Post 12.8% GOP Gain

  • 10minhotel.com
  • 9 April 2026
Hospitality's AI conversation shifted today from aspiration to architecture. Shiji and Minor Hotels both announced structural commitments to AI-first operations, with concrete platforms and named technology partners. Madrid's full-year 2025 numbers arrived to confirm that European city hotels are converting revenue gains into profit, even as labor costs keep climbing. Shiji Declares AI the 'Air' Hotels Should Breathe Shiji CEO Kevin King announced the company is transitioning to an AI-first organization, a change he described as fundamental rather than incremental. The framework, called Shiji AI•R, is designed to embed AI horizontally across all products including property management, guest engagement, food and beverage, payments, and analytics. King's guiding principle: if AI does not make work faster and simpler, it does not belong in production. The approach deliberately keeps AI invisible to hotel staff. Rather than surfacing AI as a feature, Shiji aims to remove the operational friction that pulls employees away from guests. King was direct about the risk he sees: systems consuming so much time and attention that staff spend more energy managing technology than serving people. Read the analysis → Minor Hotels Builds AI Platform Across 640 Properties Minor Hotels announced a global data and AI platform built from scratch with Google Cloud, Salesforce, OneTrust, and Deloitte, targeting full deployment within 2026. The goal is a single platform connecting guest data, marketing, and service operations across more than 640 properties. Chief Commercial Officer Ian Di Tullio said brands that win the AI era will be those that own their data and can respond in real time, not simply those with the most visibility. The clean-sheet build means Minor Hotels bypasses legacy system constraints entirely, deploying BigQuery and Vertex AI as the intelligence layer. The platform will support AI agents capable of managing bookings, curating itineraries, and resolving guest requests. Privacy governance is embedded from the start, with OneTrust handling consent management. Read the analysis → Madrid FY25: GOP PAR Hits €100.8, RevPAR Climbs 11.2% Madrid hotels closed 2025 with GOP PAR rising 12.8% to €100.8, driven by an €18.3 increase in room revenue per available room. ADR reached €243.0 (+8.6%) while occupancy moved to 74.9%. October recorded the highest occupancy at 87.7%. The market absorbed 16 new hotel openings during the year, most in the midscale and economy segments in peripheral areas like San Blas, adding a net 601 effective rooms per day. Labor costs remain the main pressure point, with payroll rising 9.0% in nominal terms despite Spanish minimum wage growth of 4.4%. Total costs increased 9.1%, but revenue outpaced them, producing a GOP flow-through of 49.6%. For every euro of additional revenue, hotels converted nearly half into profit. Read the analysis → Signals Branded residences command identity premiums in Thailand. At a C9 Sessions forum in Phuket, industry leaders described how buyers are no longer purchasing property but buying into a lifestyle. Bill Barnett of C9 Hotelworks said that emotional brand connection is lifting pricing ceilings across the region, while speakers from Banyan Group Residences and Etro
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UrVenue Expands AI Strategy to Advance the Future of Experience Commerce

  • 10minhotel.com
  • 9 April 2026
LAS VEGAS— UrVenue , the leading technology platform for managing and monetizing experience-based inventory across hospitality and resort destinations, including cabanas, nightlife, daylife, activities, wellness, special events, and more, today announced the continued expansion of its artificial intelligence (AI) strategy, with active development toward Model Context Protocol (MCP) enablement and a targeted release in Q4 2026. As AI rapidly reshapes how consumers discover and engage with digital commerce, UrVenue is investing in the next evolution of its platform, one designed to make experience inventory more accessible, intelligent, and adaptable across emerging interfaces. AI is fundamentally changing how travel demand is created and captured. Our focus is on ensuring that venue and property level experience inventory is not only bookable, but also discoverable and actionable within the next generation of AI-driven environments. Cedric Ancellin, Chief AI Scientist and Chief Technology Officer of UrVenue Over the past year, UrVenue has validated AI across key areas of its business, from product development to operational workflows. These efforts are now informing a broader strategy to streamline execution, reduce friction, and support more responsive, data-driven operations. A key component of this strategy is MCP enablement, currently in advanced development, which is intended to support more seamless interaction between experience inventory and AI-powered systems. This approach reflects UrVenue’s long-term view of how hospitality distribution and engagement models are expected to evolve. UrVenue’s AI roadmap complements its broader platform vision, extending the capabilities of its venue management system (UrVenue) and property experience management system (UrResort), and supporting the continued evolution of experience-driven revenue across hospitality.
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Newport Hospitality Group Teams Earn Top Apple Hospitality REIT Honors Showcasing Culture of Excellence and Impactful Leadership

  • 10minhotel.com
  • 9 April 2026
WILLIAMSBURG, Va. — Newport Hospitality Group is celebrating two of the most prestigious recognitions within the Apple Hospitality REIT portfolio, underscoring the company’s commitment to operational excellence, strong owner returns, and a culture built on people and performance. The Fairfield Inn & Suites Charlotte Matthews earned the 2025 Shining Apple Award, a distinction recognizing outstanding achievement across financial performance, operational execution, guest satisfaction, and brand standards. In addition, Newport team member Tom Johnson of the Courtyard by Marriott Philadelphia Valley Forge/Collegeville was named a recipient of the 2025 Apple Award , one of only five individuals honored companywide. These awards speak to what defines Newport — disciplined operations, strong accountability, and a deep commitment to both our people and our ownership partners. We are proud to deliver results that matter, not just for today, but sustainably over time. Wayne West III, President of Newport Hospitality Group The Shining Apple Award is presented annually to a select group of high-performing hotels within Apple Hospitality REIT’s portfolio. At Fairfield Inn & Suites Charlotte Matthews, that performance is the result of a focused, consistent approach to operations. “The Shining Apple Award reflects our team’s commitment to operational excellence,” said General Manager James Childress. “We pursue this honor each year because it keeps us focused on accountability, continuous improvement, and delivering strong value to ownership.” Equally significant is the recognition of Tom Johnson, whose impact extends beyond operations. Johnson was honored for his exceptional service, community involvement, and ability to inspire others. Over 14 years, he has become a defining presence at his hotel demonstrating that exceptional hospitality is driven by people who lead with heart and consistency. What These Awards Say About Newport In today’s operating environment, where rising costs, labor challenges, and performance expectations continue to intensify, recognition from ownership groups like Apple Hospitality REIT carries added weight. These awards affirm that Newport: Delivers consistent financial and operational performance Builds strong, values-driven property-level cultures Develops and retains high-impact team members Creates long-term value for ownership partners “Owner recognition is one of the most meaningful indicators of success in our business,” West added. “It tells us we are executing at a high level at the property, within the team, and for the investor.” Newport Hospitality Group continues to operate across multiple leading brands, maintaining a disciplined, scalable model that drives results regardless of market or flag.
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DEEP BLUE HOTEL & HOT SPRINGS AUSTRALIA ACCELERATES OPERATIONAL AND GUEST EXPERIENCE BENEFITS WITH AGILYSYS TECHNOLOGY FORWARD SOLUTIONS

  • 10minhotel.com
  • 9 April 2026
VICTORIA, AUSTRALIA AND ALPHARETTA, GA (April 09, 2026) – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software and services, today announced that Deep Blue Hotel & Hot Springs, a premier wellness destination known for its restorative hot springs and luxury accommodations, has selected and is now live with a comprehensive suite of Agilysys solutions across its resort operations. As a resort where spa services, hot springs experiences and curated activities are central to the guest journey, Deep Blue required an integrated hospitality technology solution to manage operations across the property while supporting a seamless, wellness-focused experience. By unifying operations across the Agilysys ecosystem, the resort now benefits from connected guest profiles, streamlined workflows and more seamless coordination across accommodations, dining, wellness and guest activities. Deep Blue Hotel & Hot Springs implemented the following Agilysys solutions: Agilysys Versa serves as the resort’s core, cloud-native property management system - bringing reservations, guest profiles and arrivals into a single system that enables staff efficiency and more personalized service throughout the stay. InfoGenesis POS unifies food and beverage ordering, kitchen operations and guest charging - improving operational efficiency for the property while providing guests with faster service and accurate billing across dining venues. Agilysys Book enables guests to book and manage services and experiences online - thereby reducing administrative effort for staff while giving guests greater control and flexibility before and during their stay. Agilysys Reserve simplifies reservations for hot springs sessions, tours and curated activities - helping the property manage capacity more effectively while ensuring a relaxed and well-paced guest experience. Agilysys Spa streamlines spa scheduling, therapist management and gift voucher redemption - allowing staff to focus less on logistics and more on delivering personalized wellness experiences. Agilysys Gift Cards centralizes gift card sales and redemption across the resort - simplifying reconciliation for the property while giving guests a seamless way to purchase and redeem experiences. Agilysys Digital Marketing leverages integrated guest data to support targeted communications - helping the property drive engagement and repeat visits while guests receive more relevant and timely information. Agilysys Eatec centralizes food and beverage purchasing and inventory management - supporting cost control and operational visibility while helping ensure consistent quality for guests. Together, these solutions create a unified operational foundation that supports efficiency, personalization and future innovation - while preserving the calm, guest-centric experience central to Deep Blue’s wellness offering. "At Deep Blue, every element is designed to invite stillness and restoration. Thanks to the seamless integration of various Agilysys technology solutions, including the powerful Agilysys Spa module, we have made great strides forward towards unifying our guest experience - from activities and bookings through Reserve to group-wide gift card redemption - allowing our team to focus entirely on nurturing the customer journey. Our guest wellbeing care now flows as naturally as our geothermal waters." said Gene Seabrook, Owner of Deep Blue Hotel & Hot Springs. “Hotels today are looking for ways to unify operations, optimize internal workflows and deliver distinctive experiences that keep
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From Logo to Lifestyle: How Branded Residences Are Powering Thailand’s New Tourism Economy

  • 10minhotel.com
  • 9 April 2026
Phuket’s evolution from a leisure hotspot into a global lifestyle investment destination is being driven by more than sun and sand. Increasingly, it’s brands—hospitality, fashion, and lifestyle—that are reshaping how travelers become homeowners, and how tourism is converting into long-stay economic value. At a recent C9 Sessions forum, industry leaders unpacked how branded residences are redefining buyer behavior, blurring the lines between tourism, real estate, and hospitality. The consensus was clear: today’s buyer is no longer purchasing property—they are buying into an identity. “Buyers are not just picking a house anymore; they are choosing a lifestyle they feel part of,” said Bill Barnett, Managing Director of C9 Hotelworks, who moderated the session. “That emotional connection is what’s lifting pricing ceilings across the region.” Developers point to a dual-value proposition underpinning this shift. Titiwat Kuvijitsuwan, Founder and CEO of Capstone Asset, emphasized that brand affiliation delivers both tangible and intangible returns. “The first is quality assurance. An international brand gives buyers confidence in what they are getting, particularly in emerging markets,” he said. “The second is emotional—when a brand aligns with a buyer’s identity, that’s where the premium is created.” For hospitality-led brands, tourism familiarity is a powerful entry point. Kara Wang, Director of Sales Channels at Banyan Group Residences, noted that many buyers begin as hotel guests. “They already know the brand story. That emotional relationship is established before the purchase,” she explained. “But beyond that, buyers are thinking about reputation, rental returns, and exit strategy from day one. It’s a very informed decision.” This convergence of travel experience and property ownership is particularly evident in resort destinations like Phuket, where integrated developments offer more than just a residence. “Buyers are willing to pay for access—to beach clubs, golf, and a full-service lifestyle ecosystem,” Wang added. “It’s about convenience and belonging to something larger than the property itself.” (From Left to Right) Titiwat Kuvijitsuwan, Founder and CEO of Capstone Asset; Kara Wang, Director of Sales Channels at Banyan Group Residences; James Thackray, Head of Western International Agency Relations at Etro Residences On the ultra-luxury end, scarcity and brand heritage are pushing boundaries even further. James Thackray, Head of Western International Agency Relations at Etro Residences, highlighted the role of deep emotional brand equity. “People may dream about owning a luxury brand for decades,” he said. “When that brand becomes a home, it’s incredibly compelling. Combine that with limited supply, and you create a very powerful value proposition.” Yet behind the scenes, delivering on that promise is complex. “It adds layers at every stage—from design to operations,” Kuvijitsuwan noted. “But today’s buyers are sophisticated. If you strip away the branding, the product still has to stand on its own.” Technology is also beginning to reshape the journey, though cautiously. While AI and digital tools are enhancing discovery and visualization, speakers agreed that luxury real estate still relies heavily on relationships and immersive storytelling rather than pure performance marketing. Looking ahead, optimism remains tempered by global uncertainty. “We’re cautiously optimistic,” said Kuvijitsuwan.
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  • 2 min

The Chesway Collection appoints new chief exec

  • Cynera Rodricks
  • 9 April 2026
The Chesway Collection has appointed Frits Potgieter as chief executive to oversee its portfolio of independent hotels.  Potgieter joined the group in 2022 as general manager of The Montenotte in…
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  • 10 min

Rethinking value creation in travel through the perspective of Mauricio Prieto

  • Editorial Team
  • 9 April 2026
In the travel industry, scale, visibility, and product breadth have traditionally been used as proxies for value. Yet, as the sector matures and customer expectations evolve, these indicators are increasingly…
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  • 2 min

BWH boss warns sector faces £1.4bn hit from wage increases

  • Corina Duma
  • 9 April 2026
BWH chief executive Tim Rumney has warned that independent hoteliers face a £1.4bn increase in costs following the latest rise in the minimum wage, saying that “something has to give”…
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