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PMS vs channel manager | What’s the difference?
What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and…
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Beyond points: Rethinking loyalty and brand consistency
This article was written by Phocuswright. Click here to read the original article Similarly, travelers feel unimpressed by the idea of defining loyalty through a customer’s likelihood to upgrade or…
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What is MICE in Hospitality? Everything You Need to Know
In the fast-paced world of hospitality, standing out means offering more than just rooms—it’s about creating experiences. This is where MICE (Meetings, Incentives, Conferences, and Events) transforms hotels into hubs…
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The Role of AI and Integration in Hotels
A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity…
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