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Essential guest retention strategies for hotels in 2025
Keeping guests coming back is the foundation of great hospitality. It is well-known that retaining existing guests costs significantly less than acquiring new ones – according to the Harvard Business…
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Six trends in guest communications for hoteliers to consider in 2025
The number of hotel tech solutions related to guest communications continues to expand on the market. Which services are likely to become a standard? What type of benefits can they…
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Boost Hotel Bookings with Microsoft’s New Multi-Format Ad Campaigns
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How Hotel POS (Point of Sale) System Can Transform Your Guest Experience
Revolutionize Guest Service with the Hotel POS System! Table of Contents
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154 – 2024 Year in Review with Travel Media Group President, Dana Singer
This post was originally published on this site. Catch the 2024 TMG Year in Review episode with Travel Media Group President, Dana Singer as she joins the Suite Spot to…
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How Hotels Can Take the Stress Out of Travel for Guests
Now, it’s true that traveling is exciting in theory; there are new places, new experiences, and a break from the daily grind. But it’s not always smooth sailing. Everyone has…
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5 guest check-out message templates | Mews
Why is it important to send check-out messages to your guests? Sending check-out messages is a key part of personalization and shows guests you care. These messages can leave a…
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Marketing’s New Rules: What Old-Schoolers Are Getting Wrong
The ability to market to new generations is akin to speaking an entirely new language. The nuance is huge, and so are the stakes. The reality is this: most businesses,…
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