Categorizing…

Analysis shows Montreal's seasonal STR ban will create 26,000-night shortfall during 2026 Formula 1 and cycling events, costing $19M in visitor spending.

IRIS outlines how digital directories can boost revenue through upselling, reduce staff workload, and provide real-time updates accessible via QR codes.

WTTC analysis shows Middle East regional hubs processing 526,000 daily passengers face closures, but tourism can recover in two months with proper government support.

The author argues hotels should replace fixed workstations with mobile devices to enable staff to serve guests anywhere, eliminating wait times and front desk bottlenecks.

Hilton's new AI-powered digital concierge uses conversational intelligence to help travelers discover destinations and compare properties on hilton.com.

Aven Hospitality's Mark Hollyhead discusses how AI-driven search shifts booking from filling forms to expressing intent, requiring hotels to control their own representation.

Kiana Beimes transformed OUTRIGGER Waikīkī Paradise Hotel's TripAdvisor ranking from #46 to #3 while building a team of female leaders and Princess Ka'iulani-inspired programming.

PPHG appoints Craig Bond as COO, Celine Du as Chief Commercial Officer, and Kate Loh to head Development as part of strategic leadership expansion.

Bradley Spielman at Whittlebury Park shares strategies for marketing to diverse audiences including spa guests, golfers, motorsport fans, and corporate groups using data-driven personas.

The inaugural conference focuses on luxury hospitality, branded residences, and investment opportunities across Indonesia's diverse tourism markets.