The Ever-Growing Importance of Certifications in Hospitality
EHL student research reveals 83% of travelers value sustainable travel, but guests often don't recognize certification logos despite appreciating underlying eco-practices.
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Be Brave: A Conversation with Infor at ITB Berlin
Infor's David Poprawka argues hospitality must rebuild its data foundation before AI can succeed, showcasing AR proof-of-concepts for check-in and housekeeping.
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Why Cost per Occupied Room Is the Metric That Will Shape Hotel Profitability in 2026
HotelData.com report analyzing 5,000 U.S. hotels shows labor CPOR rose 12.8% in 2025, with Q4 seeing 21.1% year-over-year increase amid softening demand.
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GBTA Welcomes EU Approval of Package Travel Directive and Exclusion of Business Travel
GBTA supports EU Parliament's exclusion of business travel from revised Package Travel Directive, providing regulatory clarity for corporate travel services.
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New HotelData.com Report Finds Hotel Labor Costs Rising Faster Than Productivity Gains
Wage costs per occupied room jumped 12.8% in 2025 to $48.32, with Q4 showing a sharp 21.1% spike as productivity gains failed to offset rising labor expenses.
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Lobby: AI autonomy, peace of mind for the hotel
This article was written by Mirai (English Insights). Click here to read the original article En español, en français, em português. Lobby is the operational control layer of Mirai AI Infrastructure,…
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Mirai launches its AI Infrastructure with a native conversational booking engine
This article was written by Mirai (English Insights). Click here to read the original article En español, en français, em português. For the first time, a hotel booking engine can…
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The Always-Reply Future: A Conversation with TrustYou at ITB Berlin
TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.
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The Wolseley Hotels to Launch with Flagship Property in New York
The 76-room flagship will occupy a 1905 landmark building near Bryant Park and introduce The Wolseley restaurant to the US market.
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