What Hoteliers Should Evaluate: Six Key Dimensions for Effective RMS Selection
📈 Of the six dimensions for evaluating Revenue Management Systems (RMS), integration poses the most challenges, often causing double bookings and manual reconciliation. Hotel employees find 42% of technology cumbersome mainly due to poor training. Setup costs for RMS dropped from $30,000-$50,000 to $7,000-$10,000, with ongoing fees of $6-$10 per room monthly. Assessing all-in first-year costs is vital, including training and integration fees. Transparency and support quality heavily influence long-term success.
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