99 – TMG Virtual Roadshow Summer Travel Trends
This post was originally published on this site. Join host Ryan Embree and TMG’s Sales Director, Diane Elderkin, as they look at the summer trends we uncovered on our summer…
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98 – Travel Media Group Celebrates 1 Million Guest Reviews Responded To
This post was originally published on this site. Join host Ryan Embree and our very own Respond & Resolve™ Product Manager, Jackie Avery as they celebrate reaching the 1 million…
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What you missed in the latest Airbnb update that will impact you
Everyone should have already heard about the latest big update from Airbnb but almost no one seems to have caught the subtext, already in full swing, that might really work…
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117 VLC – Summer of discontent, Alitalia hit-and-run, AirTag anxiety, A380 comeback, so long Comair, Vuelinggedon
Show Notes Alex lives and sweats the travel chaos, trying to get to Valencia with Vueling (what was he thinking?!) with an epic (FAIL) journey that ended up with Easyjet…
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116 MDE – Brace for travel chaos, turbulence forecast, Medellin missed approach, 747-200m fine, air-bus routes, cascading wet leases
Show Notes Brace brace brace, travel chaos ahead — from staff shortages, to strikes, to supply chain issues, to a global recession, it’s going to be a messy year (and…
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How to use digitalisation to combat labour shortage in the hotel industry
As you likely know better than anyone, the hotel industry is facing a major labour shortage. The French newspaper Le Point has revealed that in the 2022 summer season, the…
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How to increase your hotel’s direct bookings
In the hotel industry we often hear about “direct booking”, but what does it really entail? A direct booking is a booking made directly through the hotel, either via its…
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What is the ADR and how to increase it?
There are plenty of indicators in the hospitality industry and they ought to be mastered by those working in that industry. Those KPIs are important and allow a hotel to…
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115 RTW – Mark Vanhoenacker: Imagine a City, a (787) Pilot Sees the World
Show Notes A Round the World conversation with our friend Mark Vanhoenacker for the launch of his new book ‘Imagine a City, A Pilot Sees the World’, a sequel to…
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Why customer reviews matter
With our use of the Internet and the rise of new technologies, online social engagement has increased tenfold, particularly with customer reviews. Digital word of mouth is growing and several…
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