Cloudbeds

In the battle for direct bookings, hotels face intense competition from OTAs’ marketing power in the online space. In 2024, the four largest players—Expedia Group, Booking Holdings, Airbnb, and Trip.com…

Data analytics is the cornerstone of successful hotel operations. From understanding top-performing channels to finding new revenue opportunities to enhance the guest experience, data analytics touches every department.  Unfortunately, many…

In the early 2000s, the book Hotel Management and Operations defined housekeeping as one of the most important, most labor-intensive, and largest cost centers in the hotel, and also one…

For growing hospitality businesses, a channel manager is a fundamental part of successful revenue management and distribution strategy. Whether you run an independent hotel, B&B, vacation rentals, or hostel, it’s critical…

Hotel benchmarking can seem daunting at first. How do you choose your compset, what metrics should you compare, and how do you interpret the results? In today’s fast-paced world, many…

Modern hotel management requires a robust set of tools and metrics to evaluate and continuously optimize revenue performance, especially in relation to competitors. Among these, the average rate index (ARI)…