Shiji Insights

These days in the hospitality world, it’s not only about “keeping up with the Joneses,” but keeping up with the Jonses’ tech stack. There may be some who contend that…

Wolfgang Emperger, Senior Vice President and General Manager – Europe, Africa and UK & Ireland at Shiji Group, shares his insight on the current state of hotel technology in 2023.…

This article was originally written for The Hotel Yearbook 2023. It is republished here as a relevant article for Shiji Insights readers. Currently, direct bookings are those bookings that happen…

Shiji ReviewPro has just released the latest Global Hotel Review Benchmark report for 2022. This report analyzes six million reviews of over 7,500 hotels, posted to 66 review sources from virtually every…

31 Mar 2023 by ReviewPro in Online Reputation Management Most hoteliers know that to encourage guest reviews is beneficial. But it’s not always easy. So, how can you get your guests to leave…

In our first conversation about the Metaverse with Simone Puorto, one of the most prominent Web3 specialists for the hospitality and travel industry, Simone eloquently explained the true definition of…

David Lund, a financial consultant for hotels, shares his thoughts on how hotels should approach hotel finance software and tools, and the role technology plays in daily operations, highlighting the…

To help hoteliers, revenue managers, IT teams visualize their current distribution technology and to map out the distribution technology strategies for the coming year(s). We have created a version of…

The idea of the Metaverse – a network of digital spaces where social interactions can occur facilitated by virtual and augmented reality – has gained traction as technology has improved.…

Looking ahead, Point of Sale or POS systems for hospitality will be shaped by the confluence of data and interoperability.  Data, understanding guests’ interests, behavior, and history, allows staff to…