Shiji Insights

The idea of the Metaverse – a network of digital spaces where social interactions can occur facilitated by virtual and augmented reality – has gained traction as technology has improved.…

Looking ahead, Point of Sale or POS systems for hospitality will be shaped by the confluence of data and interoperability.  Data, understanding guests’ interests, behavior, and history, allows staff to…

2022 started as a continuation, of this once-in-a-generation event, the COVID pandemic, but shifted mid-year and we finally got to see the beginnings of a resurgence in travel that, to…

On this episode of Shiji Buzz, three panelists gather to discuss the importance of digital and mobile guest engagement, what it means to guests and operators, and whether this is…

Mark Scott, General Manager Canada at Shiji Group, draws from his 20+ years of experience in Food and Beverage and in the Computer Software Industry catered to F&B to speak…

As hotels transitioned from small, independent properties to large hotel chains with global presence, new tools had to be created to manage them. The same happened across the travel space…

Over the past several years, there has been a constant debate around automation in hotels and the dilemma between human interactions and machines. While hotels are a relationship-based service industry,…