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As the hospitality industry evolves, attracting MICE customers (Meetings, Incentives, Conferences, and Exhibitions) becomes increasingly vital for hotels seeking sustainable growth. These clients offer significant revenue potential and can drive…

Hotels are constantly seeking innovative ways to enhance guest experiences and increase revenue. Upselling and upgrading are two powerful strategies that can achieve these goals. However, while these terms might…

Data analytics is a valuable tool for businesses in the hospitality industry. Hotels are leveraging data analytics to stay competitive and enhance their operations. Using data analytics, hotels can gain…

Artificial Intelligence (AI) is transforming the world as we know it. Specifically, AI in the travel and hospitality industry is projected to surpass $1.2 billion by 2026, revolutionizing how hotels,…

Are you looking to skyrocket your hotel group sales? Discover ten proven strategies to boost your bookings and revenue effortlessly. From dynamic pricing to exclusive group packages, we’ve got everything…

Planning a successful banquet event requires meticulous preparation and organization. A crucial tool in your event planning arsenal is the Banquet Event Order (BEO). This guide will walk you through…

In the hospitality industry, exceptional guest experiences are your competitive edge. Hotel Customer Relationship Management (CRM) systems turn guest data into actionable insights, enabling personalized service and unwavering loyalty. This…

Running a hotel is no small feat. The demands are relentless, from handling reservations and housekeeping to managing rates and delivering exceptional guest services. The right Hotel Property Management System…

Introducing Anni Ye, a dynamic 32-year-old sales manager who has ascended the ranks at Harry’s Home. Her journey, starting as a front office manager in 2016 and navigating through various…

RevPAR, short for Revenue Per Available Room, is a crucial metric in the hotel industry that measures a hotel’s financial performance. It is calculated by dividing the total revenue earned…