Stay close to Infor Hospitality in one feed. This hub pulls together the latest news and product updates around Infor’s hotel platform – PMS, POS and back-office solutions – curated from trusted sources worldwide. Track the hospitality arm of one of enterprise software’s biggest names.
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Pirajean Lees’ Formentera retreat is designed for barefoot living
27 July 2026The husband and wife founders of London design studio Pirajean Lees have transformed a neglected 1960s house in Formentera into their own relaxed island home
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Hilton tops luxury hotels by brand value, Taj retains crown as strongest luxury hotel brand
27 July 2026Hyatt holds its position as the world’s second most valuable luxury hotel brand Marriott reinforces its leadership as the world’s third most valuable and third strongest luxury hotel brand Hilton Hotels & Resorts remains the world’s most valuable luxury hotel brand, while Taj Hotels retains its position as the world’s strongest luxury hotel brand, according to the Hotels 50 2026 report from Brand Finance, the world’s leading brand valuation consultancy. Hilton Hotels & Resorts (brand value up 28% to USD19.2…
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Most Hotels Do Not Need a 2030 AI Strategy. They Need Confidence About 2026
27 July 2026Over the past year, I have immersed myself in Artificial Intelligence more deeply than at any other time in my career. Like many people fascinated by innovation, I spend countless hours reading research papers, testing new AI platforms, following the rapid progress of companies such as OpenAI, Anthropic, Google, and countless startups, and trying to understand how all of this will reshape the hotel industry over the next decade. I genuinely enjoy connecting signals that most people have not yet…
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Your Hotel’s Website Is No Longer Where the Decision Gets Made
27 July 2026Most independent hoteliers spend their marketing budget refining a website: sharper photography, faster load times, a cleaner booking widget. Meanwhile, Google has quietly stopped positioning itself as the place that sends travelers to that website. At Google Marketing Live this year, the company described itself not as a search engine but as an intelligent travel discovery and decision-making platform, built to understand intent, compare options, and eventually complete the booking itself. The distance between helping a guest find you and…
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HVS Anarock Insights – The Rise of Faith-led Hospitality in India
27 July 2026India’s religious and spiritual tourism market is entering a new phase, driven by rising traveler aspirations, improved infrastructure and rapidly expanding branded hotel development. Yet significant supply gaps and destination challenges remain. What is driving this transformation, and how can hospitality capture the opportunity responsibly? Read more to find out. Religious and spiritual tourism is no longer just a volume story; it is becoming one of the most commercially significant travel segments globally, and likewise in India as well. Industry…
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Zenzap Offers Multi-Location Businesses a Mobile-First Work Chat Solution with Secure, Location-Based Organization and Admin Controls
25 July 2026💬 Multi-location businesses struggle with communication using personal and desktop-first apps. Zenzap caters to these needs, efficiently organizing work chats by location and role. It scales from 5 to 50+ locations, allowing easy onboarding/offboarding and secure data control. Zenzap supports task creation from messages, schedule-based notifications, and retains organizational ownership of data. It ensures compliance with SOC 2, GDPR, and HIPAA standards, offering a seamless setup that resembles texting, making it easy for staff to adopt.
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EU Fined Google €460M for Burying Hotel Search Rivals and Hotels Weren’t One of Them, Accor Sells Essendi Stake for €975M, Kempinski Tel Aviv Turned Crisis Into Operating Philosophy
24 July 2026The week’s search and distribution thread reaches its most concrete development today: a €460 million fine that restructures Google’s hotel search results page, not in hotels’ favor. Alongside that, Accor makes its most significant asset move in years, and an HN executive interview delivers one of the more honest accounts of hotel leadership under genuine crisis that has appeared on the platform this year. The EU Fined Google for Burying Its Rivals in Hotel Search. The Hotel Was Never One…
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The Hotel Guest Journey No Longer Starts with Google
24 July 2026For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to book a hotel, they opened Google, searched for a destination, compared a handful of properties, and made a decision. That journey still exists, but it’s no longer the only path, or even the most common one. Today’s travelers discover hotels through a growing mix of digital channels. They might save a destination from an Instagram Reel, watch neighborhood tours on TikTok, ask ChatGPT for…
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Leadership Under Pressure: How The David Kempinski Tel Aviv Turned Crisis Into an Operating Philosophy
24 July 2026Opening during the COVID-19 pandemic as one of the first international luxury properties in Tel Aviv and then operating through one of the most complex geopolitical periods in the region’s recent history, the David Kempinski Tel Aviv has become an unlikely case study in adaptive hospitality leadership through turbulent times. Rather than treating resilience as a temporary response to crisis, General Manager Guy Klaiman now believes that resilience must become part of a hotel’s operating philosophy. Typically, General Managers are…
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Study Reveals One-Third of Hotel Developments Delayed, 25% Scaled Back, and 8% Canceled in 2025
24 July 2026🏨 In August 2025, a study by the American Hotel & Lodging Association involving 387 hotel owners revealed key challenges in hospitality development. Approximately 33% of projects faced delays, 25% scaled back, and 8% were canceled. Factors included market conditions, financing, and construction costs. Great Wolf Lodge exemplifies adaptive development, tailoring amenities to market demands. Effective site selection and strategic planning are crucial, as shown by Blue Harbor Resort’s handling of costly subsurface issues, ensuring financial feasibility.
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Increase Hotel Revenue, without the Operational Stress
24 July 2026For many independent hotels, 2026 has reinforced that demand continues to be far less predictable. As heatwaves, global events, and fuel prices persist throughout the year, guests are booking closer to arrival, shortening their stays, and changing plans at a moment’s notice. These shifts have operational implications for hotels. A busy week can suddenly soften, while quieter periods are filled by last-minute bookings . For hotel owners, revenue managers and reservations teams, forecasting is now less about following familiar seasonal…
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World Travel and Tourism Council Reports $11.6 Trillion Contribution to Global GDP from Travel in 2025
24 July 2026📈 In 2025, global travel and tourism contributed $11.6 trillion, 9.8% of GDP, supporting 366 million jobs. UN Tourism reported 1.52 billion international arrivals, a 4% increase. The World Economic Forum’s 2025 report highlights 39% of skills changing by 2030, 170 million new jobs, and 92 million roles displaced. Effective hospitality leadership combines empathy and technology, prioritizing human skills like judgment and communication amid increasing automation and data reliance.
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Accor signs a definitive binding agreement on the sale of its stake in Essendi
24 July 2026Following the press releases issued on April 1st, 2026, Accor announces that it has signed on July 23rd, 2026, a definitive binding agreement regarding the sale of its c.30.7% stake in Essendi (formerly AccorInvest), in line with the terms agreed in the memorandum of understanding: The disposal of Accor’s entire stake to a consortium comprised of Blackstone and Colony IM for a consideration of up to c.€975 million, including c.€675 million to be received upon closing of the transaction and…
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Role Asymmetry: The Weight of Guest-Facing Roles
24 July 2026Guest-facing roles in hospitality and other service-based industries are shaped by a unique set of psychological expectations. Every interaction between guests and team members reflects what I call role asymmetry . Role asymmetry is the psychological imbalance created by the different expectations placed on each role. The hospitality industry has discussed important concepts like emotional labor, service recovery, empowerment, and psychological safety. While these concepts help explain many of the psychological demands faced by guest-facing employees, they do not fully…
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Hyatt strengthens Inclusive Collection exec team with new SVP of Commercial
23 July 2026This article was written by HotelsMag. Click here to read the original article Hyatt Hotels Corp. has announced the appointment of Eduardo Schutte as SVP, Commercial, Hyatt Inclusive Collection. In this role, Schutte will lead the commercial strategy for Hyatt’s Inclusive Collection, overseeing sales, revenue management, brand, marketing, distribution and other commercial functions, with a focus on enhancing commercial performance, driving brand preference, strengthening distribution capabilities and reinforcing Hyatt’s leadership in the leisure segment. He will report to Javier Águila,…
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Marriott International and Catalonia Hotels Announce New All-Inclusive Resorts in Jamaica and Tanzania
23 July 2026🏨 Marriott International and Catalonia Hotels & Resorts announced on July 22 the development of two all-inclusive resorts: a 522-room Marriott in Montego Bay, Jamaica opening in 2028, and a 271-room Autograph Collection in Zanzibar, Tanzania opening in 2027. Marriott plans 38 open resorts and 20 more projects in CALA and EMEA regions. Catalonia operates 82 hotels globally, including Renaissance Barcelona Fira Hotel.
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WorldHotels™ Advances Global Portfolio with New Luxury Hotels and Strategic Expansion WorldHotels™
23 July 2026PHOENIX – WorldHotels , a global brand of independent luxury and lifestyle hotels within BWH® Hotels , continues to grow its footprint with more than 40 hotels currently in development, building on the momentum of adding approximately 100 hotels in 2025 . As demand for premium travel continues to rise, with the market projected to grow from an estimated $1.6 trillion in 2025 to $3 trillion by 2033 , WorldHotels is strengthening its network through branded residences, immersive outdoor hospitality,…
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U.S. hotel results for week ending 18 July
23 July 2026ARLINGTON, Va. – The U.S. hotel industry reported another week of positive year-over-year comparisons, according to CoStar ’s latest data through 18 July. CoStar is a leading global provider of online real estate marketplaces, information and analytics in the property markets. 12-18 July 2026 (percentage change from comparable week in 2025): Occupancy: 72.4% (+1.1%) Average daily rate (ADR): US$174.49 (+5.2%) Revenue per available room (RevPAR): US$126.33 (+6.3%) Among the Top 25 Markets, New York City saw the largest increases in…
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Wyndham Hotels & Resorts Reports 17% Increase in Net Income and 4% Growth in System-Wide Rooms for Q2 2026
23 July 2026💸 Wyndham Hotels & Resorts reported a 2% U.S. RevPAR increase in Q2 2026. System-wide rooms grew by 4%, excluding Revo Hospitality. The development pipeline reached 261,000 rooms, with a 30% FeePAR premium. Net income rose 17% to $102 million, and adjusted EBITDA increased 9% to $212 million. $91 million was generated in operating cash, with $86 million returned to shareholders. Wyndham operates approximately 9,200 hotels in over 95 countries with 110 million loyalty members.
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Hilton CEO Chris Nassetta Explores Culinary Traditions at Waldorf Astoria Shanghai in “Cooking with Chris” Series
23 July 2026🍲 Hilton CEO Chris Nassetta and Waldorf Astoria Shanghai Qiantan’s Food & Beverage Director Mandela Zhu explore Chinese culture through wontons in the series “Cooking with Chris.” The show highlights wontons as symbols of family and tradition, with Mandela sharing how his mother kept her recipe secret as a means to bond. Mandela’s family has ties to Hilton, with his father starting at Shanghai Hilton in 1995 and his daughter aspiring to become a chef at Hilton.
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Newport Hospitality Group’s Compass Circle Councils Foster Collaboration Between Property and Corporate Leaders for Improved Performance
23 July 2026📈 Newport Hospitality Group’s Compass Circle Councils foster collaboration between property and corporate leaders. The councils, Horizon and Operations, focus on commercial strategy and operational excellence, respectively. A notable achievement was aligning commercial planning with operational goals through a comprehensive planning tool. The councils promote shared best practices and strategic alignment, leading to improved financial performance and decision-making across Newport’s hotel portfolio. This initiative empowers frontline leaders, enhances communication, and supports long-term value creation for owners.
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STR Projection Tool Enhancements by Newport Hospitality Enable Accurate Forecasting and Budgeting for Hotel Property Leaders
23 July 2026📈 Ownership groups and asset managers demand accurate hotel forecasting due to rising costs. The STR Projection Tool by Newport Hospitality Group aids in planning the fiscal year, using data from CoStar and STR. It offers comparisons with previous years, improving decision-making and revenue strategy for properties. Enhanced sections provide year-over-year comparisons, aiding stakeholders. Newport Hospitality Group, based in Williamsburg, VA, manages hotels of various brands across the U.S., with Tim Hayes leading financial analysis.
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AI Automation in Hotels Focuses on Incremental Improvements, Not Overhauls, for Immediate Staff and Guest Benefits
23 July 2026💻 AI’s role in hotel industry operations is evolving. Referral traffic to hotel websites via AI platforms surged by over 50%. Instead of rethinking systems entirely, AI is used to automate existing workflows, like guest upgrades, improving efficiency. Anthony Capuano’s Cannes appearance highlights hotels’ interest in ad revenue, inspired by Amazon. Visa Destinations launched in 10 cities, integrating hotels. TikTok GO’s success in China showcases potential e-commerce growth. AI’s incremental changes are reshaping hospitality tech.
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Cloudbeds launches Insights, setting a new standard for real-time hotel reporting and enterprise data access
23 July 2026SAN DIEGO — Cloudbeds, the hospitality management system built for ambitious hoteliers, today introduced Cloudbeds Insights , a new reporting and data intelligence product designed to give large hotel groups and multi-property operators greater control over how they access, analyze, and use data across their business. Unlike reporting tools that sit outside a hotel’s core operating platform, Cloudbeds Insights is built directly into Cloudbeds and works from the same real-time data used to run daily operations. Hotel groups can monitor…
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Pyramid Global Hospitality Expands Portfolio with Naples Bay Resort & Marina and Mission Inn Hotel & Spa Acquisitions
23 July 2026🏨 Pyramid Global Hospitality is expanding. Recently, it added Naples Bay Resort & Marina in Florida and the Mission Inn Hotel & Spa in California to Benchmark Resorts & Hotels. CEO Warren Fields emphasizes a people-first culture, utilizing data and AI for efficiency. Reports now take only 30 minutes weekly and an hour monthly, enhancing work-life balance. AI aids in forecasting and budgeting, allowing more guest interaction while maintaining essential human presence in hospitality.
