Stay close to Infor Hospitality in one feed. This hub pulls together the latest news and product updates around Infor’s hotel platform – PMS, POS and back-office solutions – curated from trusted sources worldwide. Track the hospitality arm of one of enterprise software’s biggest names.
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RoomPriceGenie, used by over 5,000 hotels and groups, launches Portfolio Calendar for tracking performance across properties
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3 November 2026🏨 RoomPriceGenie launched Portfolio Calendar on 3 November 2026 in Steinhausen, Switzerland, giving hotel groups one view of occupancy, booking pickup, average daily rate, revenue, RevPAR and pricing. Developed with multi-property operators, it offers customizable views and direct access to individual hotel calendars for pricing adjustments while daily pricing remains automated. RoomPriceGenie serves more than 5,000 hotels and groups across 65 countries, offers 90+ integrations and won Best RMS at the 2026 HotelTechAwards.
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Cloudbeds and VDA Telkonet partner on smart room integration, with commercial availability planned for Q1 2027
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3 November 2026🏨 VDA Telkonet and Cloudbeds announced a partnership on November 3, 2026, in Pordenone, Italy, and San Diego, California, linking hotel operations with smart-room automation. The integration will use check-in and occupancy data to automate temperature, access and welcome settings, supporting guest comfort and energy management. Commercial availability is planned for Q1 2027, pending final certification. VDA Telkonet has over 1 million smart rooms installed across 9,500 properties in 60 countries.
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Bespoke Hotels partners with Aven Hospitality to strengthen reservations and distribution across its UK portfolio
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3 November 2026Bespoke Hotels has selected Aven Hospitality’s SynXis platform to centralise reservations, distribution and direct booking across its 58 UK properties.
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IDeaS Expands Strategic Relationship with Accor Through Selection of Optix Business Intelligence
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3 November 2026Accor has selected IDeaS’ Optix as a referenced business intelligence solution for its hotels worldwide, extending the two companies’ revenue management partnership.
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Hospitality Priorities for 2027: Profitability Management Leads IDeaS Survey With 30% of Responses
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3 November 2026🏨 IDeaS’ survey of hospitality professionals found 30% ranked better profitability management as commercial teams’ top capability for 2027. Other priorities included faster decisions, greater confidence, easier technology, stronger coordination and better market visibility. Drawing on the survey and conversations with hoteliers, technology partners and industry experts, its 2027 Hospitality Technology Predictions report identifies five emerging shifts, emphasizing adaptable teams, shared expertise and confident, technology-supported decisions over reliance on perfect forecasts.
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Avalora introduces Cross-Platform Guest Intelligence, an AI-powered hotel analytics platform, at The Hospitality Show’s Booth 3910 in Miami Beach
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3 November 2026🏨 Avalora unveiled Cross-Platform Guest Intelligence (CPGI) at Booth 3910 during The Hospitality Show, November 2–4 in Miami Beach, Florida. The AI-powered platform analyzes guest calls across connected hotel systems to identify revenue opportunities, emerging demand and service issues. Working alongside Avalora’s VAIA assistant, CPGI captures multiple requests per call and provides dashboards, reports, transcripts, sentiment analysis and customizable call scoring to help hotels improve operations and guest experiences.
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Raffles Grand Hotel d’Angkor Presents ‘The Grand Table’ Culinary Weekend
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3 November 2026Exclusive dining events in Siem Reap bring together four of Cambodia’s most celebrated chefs and one of the city’s standout bartenders Raffles Grand Hotel d’Angkor will host ‘The Grand Table’, an exclusive culinary weekend uniting four of Cambodia’s most celebrated chefs and one of Siem Reap’s standout bartenders from Nov. 6-8. The three-day event features Executive Chef Memo Hernandez and Chef Dorn Doeurt of Raffles Grand Hotel d’Angkor, Executive Chef David Eldridge of Raffles Hotel Le Royal, Chef Aude Moulard…
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Pertlink and Hospitality Net to Publish 30-Page Guide to Hotel AI Costs on 5 November
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3 November 2026🏨 Pertlink and Hospitality Net will release Terence Ronson’s free, 30-page *Tokenomics in Hospitality* playbook on 5 November, helping hotels track AI costs and plan 2027 budgets. On 18 October, Pertlink tested an AI agent booking one-night stays across the world’s 10 largest hotel groups’ websites. The independent, vendor-neutral guide includes role-specific playbooks, a formula card and a budget checklist. Founded in Hong Kong in 2000, Pertlink advises hospitality businesses across Asia-Pacific.
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Wyndham and HotelREZ Partner to Add More Than 40 Elegant Hotels to Registry Collection Hotels by Early Next Year
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3 November 2026🏨 Wyndham and HotelREZ are partnering to add more than 40 luxury Elegant member hotels worldwide to Registry Collection Hotels by early next year. The brand currently has over 30 hotels in nine countries. Many incoming boutiques have 20–50 rooms; initial locations include Malta, Greece, Northern Ireland, Thailand and Colombia. Participating hotels will retain their independence while gaining Wyndham’s sales, marketing, distribution and loyalty resources, serving approximately 129 million Wyndham Rewards members, according to the announcement.
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Placemakr Announces 87-Unit Tempe Property in Apartment Collection by Hilton, Opening December 2, 2026
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3 November 2026🏨 Placemakr’s second Arizona location, Placemakr Tempe, Apartments by Hilton, opens December 2, 2026, with bookings available November 2. Located beside Tempe Town Lake at 1310 Vista Del Lago Drive, it offers 87 studio-to-three-bedroom accommodations within Silverstein Properties’ 722-unit Shorehaven community. Amenities include a pool, game lawn, clubroom and fitness center. The property targets growing business, university and leisure demand, with Hilton Honors benefits available on eligible stays booked through preferred Hilton channels.
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RealTime Reservation Appoints Ricky Castoldi Chief Sales Officer, Bringing More Than 25 Years of Hotel Technology Experience
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3 November 2026🏨 RealTime Reservation announced Ricky Castoldi as Chief Sales Officer in Huntington, New York, following its acquisition of Spanish company Stay. Based in Dallas, Castoldi will lead global sales and report to CEO Shawn Tarter. He brings 25-plus years of hotel technology sales experience across the Americas, Europe and Asia, most recently as Cendyn’s Chief Sales Officer. His appointment supports RTR’s expansion into more markets with its enlarged hospitality platform.
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How to Choose the Right Hotel Booking Engine: 2026 Buyer’s Guide
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3 November 2026As technology continues to reshape the way travelers plan and book their accommodations, hotels must stay ahead of the curve to meet the demands of modern guests. At the heart of this digital transformation is the hotel booking engine, a critical tool that can significantly impact a guest’s booking experience and a hotel’s bottom line. […] The post How to Choose the Right Hotel Booking Engine: 2026 Buyer’s Guide appeared first on RateGain.
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Bespoke Hotels selects Aven Hospitality’s SynXis platform for reservations and distribution across 58 properties with 3,350 rooms
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3 November 2026🏨 Bespoke Hotels has selected Aven Hospitality’s SynXis platform for 58 UK properties comprising 3,350 rooms, according to an announcement from London. The agreement includes central reservations, booking technology, distribution, digital marketing, retailing and corporate booking tools to boost direct bookings, streamline operations and generate revenue through upgrades and experiences. Aven, formerly Sabre Hospitality, serves more than 35,000 hotels across 190+ countries, with SynXis connecting over 600 integrations.
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Deloitte: 24% of Holiday Travelers Planned to Use Generative AI in 2025, Up From 16% in 2024
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3 November 2026🧳 Deloitte’s 2025 Holiday Travel Survey found 24% of respondents planned to use generative AI for travel planning, up from 16% in 2024 and 8% in 2023. Google began testing AI itineraries for opted-in U.S. users in March 2024. East Carolina University’s Jun Kwon urges hospitality businesses to maintain accurate hours, addresses and listings. Research reported visibility gains up to 40% in benchmark tests, but no technique guarantees AI recommendations or bookings.
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GBTA and Cvent Study Finds 62% of Travel Managers Report Understaffed Programs as Responsibilities Expand
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3 November 2026✈ GBTA and Cvent surveyed 270 travel managers across North America and Europe from September 22–October 1, 2026. Findings show 62% consider their programs understaffed, rising to 68% among those spending at least $30 million annually. Teams average 4.9 full-time employees, with a median of three. Meanwhile, 39% report closer travel-meetings integration, and 82% see benefits from greater collaboration. Travel teams lead AI transformation in 28% of programs; 27% have no one driving it.
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Mews’ Richard Valtr Outlines Consumer AI Agents’ Implications for Hotels, Including Dynamic Pricing Across 72-Hour Guest Journeys
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3 November 2026🏨 Mews’ Richard Valtr told Josiah in October 2026 that hotel technology should connect personal AI agents with hotel systems, freeing staff to focus on guests. Using illustrative nightly rates of €120, €250 and €650, he argued for data-driven pricing across the entire 72-hour guest journey. His “thinking hotel” concept continuously updates its knowledge from guest interactions, while two-way APIs connect reservations, revenue, distribution and finance. AI, he stressed, is software—not a coworker.
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InterContinental Sydney Coogee Beach Uses Canary AI Guest Messaging to Manage Over 8,000 Monthly Guest Interactions
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2 November 2026🏨 InterContinental Sydney Coogee Beach in Australia adopted Canary Technologies following a multi-million-dollar transformation. Its digital platform includes mobile check-in, AI messaging, tailored upsells, digital authorizations and smart checkout. The hotel handles over 8,000 guest interactions monthly through Canary’s AI messaging, supporting personalized service and operational efficiency. New amenities include an ocean-facing infinity pool, Club InterContinental and pickleball courts, with Èliva Spa forthcoming. Canary serves over 20,000 hotels across 125+ countries.
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IHG adds Abu Dhabi’s Yas World Resort to Vignette Collection
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2 November 2026IHG adds Yas World Resort to Vignette Collection on Yas Island. The six-hotel resort is the largest in the brand.
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Advancing women in hospitality: Four practices focus on sponsorship, feedback, flexible schedules and clear career paths
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2 November 2026🏨 Women hold most front-line hospitality roles, yet unclear advancement paths, rigid schedules and limited sponsorship hinder progression. Studies over the past decade link gender-diverse leadership to stronger profitability and innovation. Workforce consultant Priya Jariwala recommends 4 actions this quarter: review leadership pipelines, ask women about career goals, audit pay equity and recognize untitled leaders. Flexible scheduling, specific feedback, active sponsorship and networks such as AAHOA can support retention and leadership development.
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Boutique Hospitality Works Best at 50–65 Keys, Falters Above 80, Hotel Mogel Consulting Argues
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2 November 2026🏨 Terence Ronson cites Mews data: kiosk check-ins account for 30% of reservations at equipped US hotels versus 20% globally; 66% of surveyed guests prefer a human welcome. Adam and Larry Mogelonsky place boutique hospitality’s sweet spot at 50–65 rooms, with service weakening above roughly 80. Since September 28, Booking.com has stopped sharing phone numbers, complicating repeat-guest identification. Greek resorts’ third-quarter RevPAR rose 10.5%; Athens room rates increased 7.5%, while Greece’s internationally branded hotels grew 14.2% to 402.
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IDS Next launches wholly owned subsidiary Pomolabs to develop AI-native hospitality operating system with five layers
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2 November 2026🏨 IDS Next today launched Pomolabs, a wholly owned subsidiary developing an AI-native hospitality operating system spanning five areas: guest engagement, direct booking, front office, housekeeping and operational decision-making. Binu Mathews becomes co-founder and president while remaining IDS Next CEO. Pomolabs targets higher revenue, lower costs and better guest experiences. IDS Next supports 300,000+ rooms, 220+ hotel chains and 25,000+ POS outlets across 50+ countries, integrating with 350+ technology partners.
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dormakaba closes Alliants acquisition, bringing integrated hotel technology to The Hospitality Show November 2–4 in Miami
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2 November 2026🔑 dormakaba will showcase integrated hotel access technology at The Hospitality Show in Miami, November 2–4, 2026, at booth #3017, following its acquisition of Alliants this week. Digital Wallet enables tap-to-unlock room and amenity access, while Staff Key Validator uses multilayer PIN authentication to improve keycard security. The Switzerland-headquartered company employs over 15,000 people, serves more than 130 countries and reported CHF 2.8 billion turnover in fiscal 2025/26.
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Revinate’s Karen Stephens revisits guest experience and loyalty insights from more than 200 Hotel Moment episodes
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2 November 2026🏨 Revinate CMO Karen Stephens revisits more than 201 Hotel Moment podcast episodes, which have reached over 1 million people. Broadcasting from San Francisco, with co-host Dylan Cole in Amsterdam, she highlights hospitality leaders’ insights on guest loyalty: service involves every employee, human connection distinguishes hotels from rentals, and cutting amenities can undermine long-term value. Personalized experiences, responsible guest-data use and integrated technology help teams recognize returning guests and build lasting relationships.
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The credibility gap: Five decisions for luxury hotels building medically credible longevity programs
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2 November 2026🧬 Luxury hotels are expanding into clinical longevity as the global wellness economy grows from $6.8 trillion in 2024 toward a projected $9.8 trillion by 2029. Six Senses Ibiza’s RoseBar, opened in mid-2023, offers six-day programs starting at $5,600. Dubai’s One&Only longevity hub spans 3,800 square meters with 29 treatment rooms. Credible offerings require medical governance, evidence-based claims and ongoing follow-ups; longevity services’ standalone market value remains unquantified.
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EHL Professor Recommends Three Hospitality Practices to Improve Patient Communication, Personalized Care and Hospital Discharge
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2 November 2026🏥 EHL Associate Professor Dr Lohyd Terrier recommends 3 hospitality practices for hospitals: explain waiting times, personalize care and improve discharge. He suggests spending 5 minutes planning discharge the day before and piloting improvements across 2 departments. Clear communication and smoother handovers can support patient well-being without costly renovations. EHL, founded in 1893, has over 25,000 alumni representing more than 120 nationalities, with campuses in Lausanne and Chur-Passugg, Switzerland.
