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OTAs still offer different hotel rates on laptops and mobiles – 10 Minutes News for Hoteliers

  • Automatic
  • 31 July 2024
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This article was written by a Hotel Marketing Flipboard. Click here to read the original article

Booking.com, Expedia and Hotels.com often charge more if you book on a computer instead of your phone

Jul 25, 2024

It’s little-known that Booking.com, Expedia and Hotels.com offer mobile-only discounts on selected hotels – promising up to 40% off stays – but only if the booking is made on a smartphone.

Key takeaways

  • A spot check on Booking.com revealed that 15 out of 50 listings had a cheaper ‘mobile-only price’. A pop-up announced: ‘You’re getting a reduced rate compared to the rate available on a computer or laptop.’
  • Five out of 10 ‘mobile exclusives’ that Which? found on Hotels. com were the same price when we cross-checked them on our laptop. For Expedia, four out of 10 were the same price;
  • Even when mobile prices were cheaper, Which? found savings could be hugely exaggerated.

Get the full story at Which?

Please click here to access the full original article.

Please click here to access the full original article.

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